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SPD Home / About SPD / Office of Professional Accountability / Complaint Process

OPA Complaint Process

What type of complaint can I file?

OPA handles all complaints involving SPD employees. OPA considers whether the type of misconduct alleged, if true, would violate Department policies and procedures, or may constitute a violation of law. OPA will document your complaint and either investigate it or share it with the appropriate unit within the Department for follow up.


Yes. Department policies prohibit retaliation against citizens for making a complaint. We encourage those who make a complaint to provide their names and other identifying information, because it allows follow-up for additional information that might be crucial to the investigation, however, we do accept anonymous complaints. We also accept complaints from outside agencies and from witnesses or other third parties reporting on behalf of others.

There are numerous ways to file a complaint.


Frequently Asked Questions

Will my complaint be investigated? see answer

Who will investigate my complaint? see answer

What happens if my complaint is assigned for further investigation? see answer

How long will it take for my complaint to be investigated? see answer

Will I be notified of the outcome of my complaint? see answer

What if I disagree or am unhappy with the outcome of my complaint? see answer
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