Job Class Specification for:
Class Specification Schematic Number: 9204007
Positions in this first-level supervisor class, under general supervision, coordinate and supervise the guided tour functions of City Light's hydroelectric plants and related facilities.
Distinguishing Characteristics of the Class:
This is the second of a two-level series within the Tour Guide group. The position is responsible for overseeing on-site Skagit Tour operations and personnel. This class differs from the Tour Guides in that positions in this class supervise Tour Guides during a four month summer tour season, and maintain ticket revenue accounts. Work is performed in a location remote from supervisor. A working knowledge of Tour Guide responsibilities is required in order to oversee Tour Guide operations. Knowledge of supervisory techniques is required to train and supervise the work of subordinate personnel. Procedures for performing the work have been established, and the position selects the most appropriate guideline from written manuals covering Tour Guide operations and supervision. Primary contacts are with subordinate Tour Guides, employees of other departments, staff from other divisions of City Light, representatives of local businesses, and the general public for the purpose of coordinating the work and exchanging information.
Examples of Work:
Work Environment/Physical Demands:
The work occasionally requires work outdoors in bad weather, and an awareness of safety procedures in guiding tourists through trails, incline lifts, or on boats; however, most work is performed in a normal office environment. Required to work nights, weekends and/or holidays.
One year experience as a Tour Guide.
Licensing and Other Requirements:
Valid driver's license. Current Red Cross Multimedia First Aid Card. Current CPR card from a recognized trainer. Employees are required to live in City-owned facilities in Diablo, Washington.
This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
Class adopted January 2, 1991.
Date posted 9/23/1999