How do I create a password?
Click the "Create an Account or Login" link on the home page and click "Create an Account". You will enter your password at the bottom of the "Create an Account" page. Your password must have a minimum of 8 characters. If you had a password in the previous system with fewer than 8 characters, add enough "zeros" at the end of your password to total 8 characters.
What if I forget my Password?
If you forget your password, click the "here" link at the bottom of the Login box. At "Credentials Recovery", enter your e-mail address and click "Retrieve Password". You will receive an e-mail with a Temporary Password. Highlight and copy the Temporary Password and click the link above the Temporary Password. Paste the Temporary Password in the first field and enter and verify your new password.
Will my application materials from the previous online system transfer to the new system?
Yes, if you have an account in the previous online system, the account and application materials created before August 17 will transfer automatically to the new system. If you do not have a current account, you will be able to setup a new account on September 10, 2007.
Once you create an account in the new system, you should check the transferred data for accuracy and completeness.
Note on Passwords: In the new system, passwords must have a minimum of 8 characters. If your password in the previous system had less than 8 characters, add enough "zeros" at the end of your password to total 8 characters.
Is it possible to send a resume or complete an application for a job not currently posted?
We can only process resumes and applications for current open job postings. Job postings are updated every week at www.seattle.gov/jobs.
What if my education and experience does not match what is listed in the Required Qualifications section of the Job Posting Bulletin?
Please list all the relevant information regarding your education and work experience. We will evaluate your background and determine the equivalency to the requirements of the position. Equivalent combinations of education and experience will be considered for the required qualifications except where specifically noted.
How many applications can I save in the system?
You can save up to 5 applications.
How do I update my application materials after I have applied?
Once you have applied for a position, materials you submitted for that position cannot be changed or updated. However, you can update, edit, and revise the "master copies" of your application, resume and cover letter in your account for future positions.
How do I find out if my application was received?
If you applied online, you will receive an e-mail notification that your application was successful. You can also check the "Applications You Have Submitted" section of your Account.
How do I find out the status of my application?
If you applied online, you can check the "Position Status", such as Interviewing and Selection, in the "Applications You Have Submitted" section of your Account for an update.
What does the "Position Status" mean in the Applications You Have Submitted section of the Applicant Homepage & Account Information page?
Position Status indicates stages of the candidate selection process. The stages are:
Will the City accept a late application?
Once a filing period has closed, applications are no longer accepted. Please note that filing dates are listed in all position announcements. Paper applications must be received by 5:00 PM on the closing date (postmarks are not accepted) and online applications must be submitted no later than 11:59 PM on the closing date.
How do I search for a position or a department in the Jobs Posting List?
You can do a "Wild Card" search using an asterisk. For example:
How do I request additional information?
All available information about the position is listed in the position announcement. You may go to the hiring department's website for more information about the department.
Can I submit a hard-copy paper application instead of applying online?
Yes, you can submit a written application. Pick up a paper application on the 54th floor of the Seattle Municipal Tower at 700 5th Avenue in downtown Seattle, or click HERE to download and print the application.
I have other questions.
Please send an email to email@example.com. We typically respond within one business day.