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Frequently Asked Questions

City of Seattle
Personnel Department
www.seattle.gov/personnel/employment/
700 5th Avenue Suite 5400, Seattle WA 98124
careers@seattle.gov (206) 684-8088


Q: How do I apply for a City of Seattle job?
A: Use the Internet to go to the City of Seattle’s Online Career Center at http://www.seattle.gov/jobs and click on the Job Opportunities link. You’ll find an online application guide to help you locate and apply for a job. Remember to keep a record of your username and password when you create your account. Use this same username and password each time you check your application status or apply for other positions.
Q: What if I don’t have a computer or internet access?
A: You need to use a computer to complete an online job application. Here are some suggestions:
  • Come into the City of Seattle Personnel Department on the 54th floor of the Seattle Municipal Tower at 700 Fifth Avenue, between 8:30 AM and 4:30 PM PST Monday – Friday and use one of the two available computers.
  • Use a public computer at a Seattle Public Library Branch.
  • Ask a family member or friend who has Internet access if you can use their computer.
Q: Do I need an email address to complete an online application? How do I get an email address?
A: Yes, you must have an email address to complete an online application. You can get a free email account online at places like: Gmail, Hotmail, Yahoo! Mail. Please note we do not endorse any particular email provider.
Q: Do I need to set up an account to apply for a job?
A: Yes, you must have an account to submit an application and track your job application status.
Q: Why does the system automatically log me out after 30 minutes?
A: The system will automatically log you out if you do not press a key or click your mouse for 30 minutes. This is a precautionary measure to protect your identity and personal information. The system will warn you before it logs you out, but you should save your information frequently to avoid losing your entries and to stay logged into the system.
Q: Can I copy and paste information from my resume?
A: You can copy and paste information from an existing document, but be sure to use plain text so we can read it easily. This means no fancy formatting, bullets or lines.
Q: I have an account in the previous system. Do I have to create a new account in the new system?
A: Yes, you need to create a new account and applicant profile in the new system.
Q: Can I apply by submitting a resume instead of completing an online application?
A: No, the City will not accept a resume instead of an online application or as a substitute for completing any part of a job application.
Q: Why do I need to upload a resume AND enter job history in the online application?
A: The law requires an application, but many Hiring Managers prefer receiving resumes - so we ask for both.
Q: How do I access my online account after I create it?
A: Access your account by clicking “Applicant Log-in” at the Job Opportunities page at http://www.seattle.gov/jobs.
Q: Who do I contact for help?
A: Call the City of Seattle Job Information Center (JIC) at: (206) 684-8088 weekdays between 8:30 AM and 4:30 PM PST.
Q: What if I forgot my Username or Password?
A: Click on the Applicant Login link from the Job Opportunities page at http://www.seattle.gov/jobs Use the “forgot my password” link directly below the username/password login box. The system will send you an email with your information. Please be sure to check your spam/junk mail folders and add info@governmentjobs.com to your “safe sender” list to make sure you get this email. If you do not receive an email, contact NEOGOV Customer Support at 1-877-204-4442 and follow the prompts for "applicant" assistance.
Q: How often does the City add jobs to the Job Opportunities List?
A: We update the Job Opportunities List with new jobs on an ongoing basis.
Q: Do I need to visit the City’s web site to check for new job listings?
A: No, you can complete an online “Job Interest Card” to receive email notification about new opportunities in specific job categories.
Q: How do I complete an online Job Interest Card?
A: Click on the “Request Job Notifications by Category” link on the Job Opportunities page. Follow the instructions to receive email notification for specific job categories that interest you.
Q: Can I apply for more than one job?
A: Yes, you can apply for any position of interest to you. You can also reapply every 180 days to jobs posted as “Open Continuous”.
Q: What is an "Open Continuous" job?
A: An "Open Continuous" job is a position that the City fills regularly on an ongoing basis.
Q: Can I change a submitted application after a job closes?
A: No, you can only change your application before the job closing date.
Q: Can I submit a hard-copy paper application instead of applying online?
A: Submit paper applications by first printing and completing the City’s application form found here and then printing and responding to any supplemental questions from the job posting.
Drop off Completed forms at:

Personnel Department
Seattle Municipal Tower
700 5th Avenue, Suite 5400
Seattle, WA 98124-4028

Or mail them to:

City of Seattle Personnel
Employment Services
P O Box 34028
Seattle, WA 98124-4028
Q: Can I use my existing governmentjobs.com account to apply for a City of Seattle job?
A: Yes.

The City of Seattle is proud to be an Equal Opportunity Employer and a Drug Free Workplace