Benefits Information

Flexible Spending Accounts

Flex-Plan Services' Name Change: On September 20, Flex-Plan Services, the City's flexible spending account vendor, changed its name to Navia Benefit Solutions. There is no action on your part other than to be aware of the change. Any emails or web site visits to the old flex-plan domain ( will be automatically re-routed to Navia Benefit ( Your user name and password and the phone number - 800-669-3539 - will NOT change. If you have questions about the name change, contact Navia Benefits at or Central Benefits at

2016 Health FSA Maximum Contribution: The maximum contribution for Health Flexible Spending Account will increase from $2,500 to $2,550 in 2016. Please remember to make your 2016 Health and Dependent Care elections online at ESS during Open Enrollment (October 5 - 30).

General Information

By setting up a Flexible Spending Accounts (FSAs), you can set aside pretax dollars to pay for expenses not otherwise covered. A Day Care FSA can pay for eligible dependent care (day care) expenses for your child, disabled spouse or dependent parent while you and your spouse work. A Health Care FSA can help pay for expenses not covered by your health plans, such as deductibles, copays, coinsurance, and services such as orthodontia that exceed the plan maximum.

The maximum you can contribute to a Health Care Flexible Spending Account (FSA) is $2,500 per employee; for a Day Care FSA, it's $5,000 per household. You can enroll in FSAs as a new employee or every year during Open Enrollment.

See a recorded presentation for more general FSA information, or review a copy of the FSA Welcome Kit.

Significant features of FSAs:

  • You do not pay federal or social security taxes on funds you put in these accounts. As a result, your taxable income is reduced and your taxes are lower.
  • The tradeoff for the lower taxes is -- if you don't use up all the funds during the year, you may lose any amounts remaining in the account at year-end.
  • Your FSA choices DO NOT roll over from one year to the next; you must re-enroll each year during Open Enrollment to have an account the following year.

To understand how FSAs work, see:

Because of the pretax benefit, FSAs are governed by the Internal Revenue Service Code. For details on current rules, see the following documents posted on

  • Publication 502: Medical and Dental Expenses
  • Publication 503: Child and Dependent Care Expenses
  • Publication 969: Health Savings Accounts and Other Tax-Favored Health Plans

Requesting Reimbursement

As you incur eligible expenses, submit your 2015 reimbursement request form to Navia Benefit Solutions, the plan administrator. Include a copy of an itemized bill(s) or receipt(s) with the completed reimbursement form. Completed requests for reimbursements may be mailed, faxed or uploaded through the Navia Benefit Solutions website.

See next section on "Setting up Your Online Account".

Requests for reimbursement will be processed as they are received by Navia Benefit Solutions. To request that your reimbursements be deposited directly into your bank account, submit the Benefits Card/Direct Deposit Request Form to Navia Benefit Solutions with the requested information. Your final request for reimbursement MUST be received by Navia Benefit Solutions no later than March 31 of the following year.

Contact information for Navia Benefit Solutions:

Mail: Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Phone: 425-452-3500 or 1-800-669-FLEX

Fax: 425-451-7002 or 1-866-535-9227


Setting up Your Online Account

View your Flexible Spending account balance after setting up your online account through Navia Benefit Solutions web site:

  • Call Navia Benefit Solutions to provide the email address you want to use for identification and communication
  • Go to
  • Select the "Participant" link to direct you to the participant information page.
  • Select "Register with".
  • Enter your last name, first initial.
  • Enter your email address.
  • Enter the Company Code: CS1
  • Choose a User Name
  • Enter your date of birth.

Do not forget to review and accept the Terms and Conditions. Shortly after registering for online access, you will receive an email confirmation with a temporary password.

Phone: 425-452-3500 or 1-800-669-FLEX

Fax: 425-451-7002 or 1-866-535-9227


Mail: Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

The Benefits Card

The health care flexible spending account debit card, or "Benefits Card", enables you to pay for eligible health expenses directly from your health FSA so you don't have to wait for reimbursement. You must still retain your receipts -- in some cases, you will need to provide receipts to substantiate that you have used your card for an eligible expense. Navia Benefit Solutions will notify you if a receipt is required. You can check your claims on your online account (see above) to see if a receipt is needed.

See Benefits Card - Employee Overview. Request a debit card by completing the Benefits Card/Direct Deposit Request Form. Send the form to Navia Benefit Solutions at:

Fax: 425-451-7002

Mail: Navia Benefit Solutions
PO Box 53250
Bellevue, WA 98015-3250

Please allow 4 -6 weeks to receive your card(s) in the mail. Once you have received your card, you may access your Benefits Card account online at

Printed: 10/10/2015 12:01AM