Benefits - Event: Life Stresses You
Life Event: Life Stresses You
The City sponsors a number of programs to help you deal with life’s stresses.
Step 1 – Contact the Employee Assistance Program.
The City's Employee Assistance Program (EAP) is provided through Horizon Health (www.horizoncarelink.com - Login: city of seattle; Password: city of seattle).
This program offers confidential, professional assistance to help you deal with life’s stresses. You and your household members are allowed six free 1 hour face-to-face counseling visits per issue every 12 months. You can access your EAP benefits by calling Horizon Health 1-888-272-7252 or TTY 1-888-879-8274 for assistance with:
Step 2 – Review mental health coverage.
If the problem cannot be resolved in six EAP appointments, you may be able to continue counseling through your medical plan’s mental health benefits. If your ongoing care is considered “medically necessary” and you wish to continue therapy with your Horizon Health counselor after the six EAP appointments, you may be able do so through the medical plan. All Horizon Health counselors are part of the Aetna network; not all counselors are part of Group Health. If you are a Group Health member, Horizon Health will help you find a counselor in their network.
Go to http://www.seattle.gov/personnel/benefits/health/medical.asp to find more information about medical plan coverage for Mental Health and Substance Abuse services.
Step 3 – Review City leave programs.
The City provides a number of time-off programs for employees including: