You will find important information about your health and wellness benefits, and the tools you need to make decisions for you and your covered family members. Be sure to contact your department's benefits representative if you have questions.
Traumatic Events - Support for City Employees: Resources are available to help you and your children cope with the recent school shooting in Marysville. See the Support During Traumatic Events page for several articles including Children, Adolescents and Violence; How to Help Others in Grief, and Coping with Unexpected Death. You may also access counseling resources by calling Horizon Health, the City's Employee Assistance Program, at 1-888-272-7252. Or go to their web site www.HorizonCareLink.com (username: city of seattle; password: city of seattle).
Dependent Eligibility Verification Process:
The initial dependent eligibility verification process ended August 29.
If you did NOT fully verify your dependents during the 1st stage of the appeals process, you may file a second appeal. Please contact the Aon Hewitt Claims and Appeals Management team immediately to file a second appeal and provide the missing information. Call Aon Hewitt at 1-800-725-5810 for more information.
If you added a dependent after May 19, you received a letter from Aon Hewitt, the City's business partner, in November with the names of your dependents, the documentation you will need to provide for each, submission instructions, and the due date. Visit the City's Dependent Eligibility Verification web page for more information.
Employees who add dependents to City benefits during Open Enrollment, as a new employee, or because of a life event (marriage, formation of a domestic partnership, or a child through birth, adoption, legal guardianship or a Qualified Medical Child Support Order) will be contacted by Aon Hewitt requesting documentation to keep dependents on City health care plans.
December Wellness Newsletter:
Find City wellness and benefits programs and events, and articles on change your habits, change your life; staying active with health challenges; help for head injuries; give the gift of safety; and less stress, more joy. Share the newsletter with family members by forwarding it to your personal email address. See the online version for more health articles and tools.
If there is any discrepancy between the information contained on this site and insurance contracts, other legal documents or the terms of an authorized collective bargaining agreement, the contracts, legal documents and applicable collective bargaining agreements will govern