Ed Murray, Mayor
SUBJECT: Helping Customers and Viewers Retain Information through Closed Captioning
6/28/2013 2:21:00 PM
Scott Thomsen (206) 386-4233
Seattle City Light Offers Closed Captioning on ALL Videos Featured on YouTube Channel
SEATTLE – They say a picture is worth a thousand words, but Seattle City Light is taking it steps further by making your viewing experience that much better. City Light is offering closed captioning on all 57 videos posted on the Seattle City Light YouTube channel. The utility plans to continue adding closed captioning to all its future videos as well.
The City Light YouTube channel provides valuable information for customers about safety, a cleaner environment, community projects and even how to save money while using less energy. Through its videos, City Light hopes to add value, opportunity and enrichment to the lives of its customers.
“We strive to make changes that create an accepting environment for people of all backgrounds,” said Jorge Carrasco, Seattle City Light General Manager and Chief Executive Officer. “Closed captioning provides those with or without hearing disabilities the opportunity to obtain valuable information with ease.”
Closed captioning for YouTube videos is not a requirement of the American Disabilities Act (ADA) or the Race and Social Justice Initiative (RSJI).
The Race and Social Justice Initiative is a City of Seattle effort to end institutional racism, create a community that is enriched by diverse cultures, help employees understand the challenges that cultural pluralism places on democracy and addresses what changes need to be made to tackle those challenges.
Seattle City Light is the 10th largest public electric utility in the United States. It has some of the lowest cost customer rates of any urban utility, providing reliable, renewable and environmentally responsible power to nearly 1 million Seattle area residents. City Light has been greenhouse gas neutral since 2005, the first electric utility in the nation to achieve that distinction.