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City of Seattle
Ed Murray, Mayor

SUBJECT: Garbage, recycling, yard/food waste customers: report missed pickups online

8/3/2012  3:30:00 PM
SPU Customer Service  (206) 684-3000
SPU Customer Service  (206) 684-3000

Garbage, recycling, yard/food waste customers: report missed pickups online
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SEATTLE — Customers of Waste Management in Seattle can report missed collections of garbage, recycling and food/yard waste, using Seattle Public Utilities’ online reporting tool.

To report misses, please go to In the upper left-hand corner of the page, click on Report Missed Collections.

Wednesday customers who were missed for collection this week should put their carts out until 6 p.m. Saturday, August 4 to allow time for collection. Customers will not be charged extra for any additional items placed at the curb.

Instructions for other customers, includes the following:

Friday Customers:

  • All carts should be collected today. If not, Leave carts out until 6 p.m. Saturday.

Thursday Customers:

  • Most recycling pickup was missed yesterday, August 2. Put out all recyclables next Thursday, August 9.

Customers who have been affected by the strike may drop off up to 6 bags of either garbage or yard waste in any combination at either of Seattle’s transfer stations for free, through this weekend. Yard waste should not be in plastic bags. Recycling drop off is always free.

Hours have been extended through Friday at the South Transfer Station: 8 a.m. to 9 p.m. Saturday and Sunday hours are from 8 a.m. to 5 p.m.

SPU will provide updates as needed. Customers with solid waste service issues or concerns may call the Call Center at (206) 684-3000.

Learn more about Seattle Public Utilities.

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In addition to providing a reliable water supply to more than 1.3 million customers in the Seattle metropolitan area,  SPU provides essential sewer, drainage, solid waste and engineering services that safeguard public health, maintain the City's infrastructure and protect, conserve and enhance the region's environmental resources.


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