University Bridge and autumn colors map it

Photo by bwellsea

  • photo #1
  • photo #2
  • photo #3
  • photo #4
  • photo #5
 
Print this Page  
logo
City of Seattle
Mike McGinn, Mayor
NEWS ADVISORY
SUBJECT: Seattle offers Spanish language phone book opt-out line
FOR IMMEDIATE RELEASE:
6/6/2012  4:00:00 PM
FOR MORE INFORMATION CONTACT:
SPU Customer Service  (206) 684-3000


Seattle offers Spanish language phone book opt-out line
Opt-out postcards are also available in six languages, including English

SEATTLE — More than one-fifth of all Seattle households and businesses have used www.seattle.gov/stopphonebooks, made a phone call, or mailed a postcard to opt out of telephone book deliveries since the city started the service a year ago.

Now opting out is even easier for Spanish speakers in Seattle, with the launch of a Spanish language option on the call-in line. By calling (206) 504-3066 and selecting “9” for Spanish, the automated phone line provides instructions in Spanish to lead callers through the process of submitting a yellow pages opt-out request. Callers can also submit a complaint if a yellow pages phone book is delivered incorrectly despite a timely opt-out request.

Residents and businesses can also mail in a postcard to submit opt-out requests. The postcards are available in Spanish, as well as the following languages: Chinese, English, Korean, Somali, Tagalog, and Vietnamese. The postcards can be found at Seattle Neighborhood Service Centers throughout Seattle, or they can be requested by contacting Seattle Public Utilities (SPU) at (206) 684-3000.

Phone book deliveries can also be stopped online at www.seattle.gov/stopphonebooks. Instructions are available in PDF format on the website in the following languages: Chinese, English, Korean, Somali, Spanish, Tagalog, and Vietnamese.

More than 75,000 Seattle residents and businesses have stopped nearly 420,000 individual unwanted phone book deliveries — saving 375 tons of paper. Those savings will continue every year because opt-outs are permanent until the user opts back in. Typically, a Seattle home receives four yellow pages phone directories each year.

Learn more about Seattle Public Utilities.

Follow SPU on Twitter.

In addition to providing a reliable water supply to more than 1.3 million customers in the Seattle metropolitan area,  SPU provides essential sewer, drainage, solid waste and engineering services that safeguard public health, maintain the City’s infrastructure and protect, conserve and enhance the region's environmental resources.

—SPU—

Back to News Release Home Page and News Release Search