Rare view of Metaline Falls, on the Pend Oreille River., Photographed by Peter Clarke
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Take Winter By Storm
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Tree and Pole Down
In the Pacific Northwest, winter storms are common and they often cause power outages.

Seattle City Light is proud of its record during emergencies. Our crews work around the clock in difficult conditions to restore power quickly and safely, but you can help, too.

Never touch or approach a downed wire or anything in contact with the wire.


  • To report an outage or get an update call: 206.684.7400 (recorded message).
  • Regional Information: www.govlink.com

To Prepare

  • Have an emergency kit on hand that includes a flashlight with batteries, glow-in-the-dark stick lights, wind-up clock, portable radio, manual can opener and mylar blanket.
  • Also stock drinking water (one gallon per person per day), dry and canned food, first aid materials, prescribed medications and additional blankets.
  • Know how to manually override your electric garage door.
  • If you live in a secured building, know which exit door to use during an outage.

Remember

  • Keep trees around wires trimmed. Wind, snow and ice can depress branches and endanger power lines. During storms, expect "bumps" (momentary outages caused by branches brushing against power lines) and outages. For more information, call 206.386.1902 or visit City Light's Vegetation Management Web page.
  • Unplug sensitive electronic equipment because power surges or outages may be a danger during storms.

During a Power Outage

  • Dress in layers to conserve body heat.
  • Do not use candles as a light source nor any open flame as a heat source.
  • Do not use charcoal briquettes indoors.
  • Close doors, windows, curtains and unused fireplace dampers to keep heat from escaping.
  • Keep refrigerator and freezer closed as much as possible to keep food fresh. A full refrigerator will maintain safe temperatures for up to six hours; a full freezer for up to two days. Discard at-risk refrigerated foods that are warmer than 45 degrees F. If in doubt, throw it out.
  • Check your home alarm system. Some home alarm systems are triggered by power outages.
  • If used incorrectly, generators pose a significant hazard to both the user and crews attempting to restore power. Never plug them in to feed power to your home circuitry. Instead, plug appliances and fixtures directly into the outlets of the generator. Be sure to use generators in a well-ventilated area.
  • Use hot water sparingly. Most hot water tanks will retain heat for up to 24 hours.
  • Switch electrical appliances off when the power goes out to prevent fires and equipment damage during prolonged outages. Leave one or two lights on to let you know when service is restored.
  • When power is restored, turn on electrical appliances gradually. Sudden heavy consumption can damage the electrical system and extend the outage.

For more information:


Generator Safety
Using a generator can be very dangerous. If you are planning to use one, please consider the tips found on this page as ways to increase both your safety and that of our line crews.

Outages - planned & unplanned
General information about why outages occur and what to do.

Take Winter By Storm
Seattle City Light is a proud patner of the campaign Take Winter by Storm. Learn more about Take Winter by Storm by sisiting their main page.

Call 206.684.3000 or click here.


Related Content

Downed Power Lines
These are extremely dangerous. Stay aleast 20 feet away.

Carbon Monoxide Poisoning
Avoid carbon monoxide poisoning. Read more here.

contact us

Report an Outage
206.684.3000 or
206.684.7400

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  • Contact Seattle City Light

    700 5th Avenue
    Suite 3200
    P.O. Box 34023
    Seattle, WA 98124-4023


    Account & General Questions:


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