Please do not send email to report outages. Call 206.684.3000.
Call 206.684.7400 for the Outage Hotline
(recorded message). Thank you.
Outage Types - Planned & Unplanned
Seattle City Light has a reputation for providing reliable electric service, but some circumstances
are beyond our control. Wind storms, snow storms, car accidents involving utility poles, equipment
vandalism and excavations of underground lines by citizens or rodents are repaired by our work crews
as soon as possible.
If your power does fail, check your fuse box for a blown fuse or tripped circuit breaker. If this
is not the cause, please report the outage by calling 206.684.3000
between 7:30 a.m.- 6 p.m. If
it is after hours, and it is an emergency (downed wires or poles, vault fires, etc.) please call
. Just looking for information? Call our Power Outage Hotline at 206.684.7400
. If your
area isn't mentioned, please stay on the line to report it.
In the event of widespread outages, please be patient. High call volumes can cause delays in
your call getting through.
Certain outages are planned to allow our crews to safely maintain, repair or upgrade equipment.
When we must disconnect your power we make every effort to provide advance notice by mail, phone
or a visit. We appreciate your patience during such inconveniences.
Life Support Equipment
If anyone in your residence is dependent on electrically powered life-support equipment, please
let us know as soon as possible. Customers relying on any electric life-support should have emergency
backup and know how to operate it. Make sure it has an alarm system to alert you if the power goes out.
City Light has a program for persons using certified Life Support Equipment to increase your visibility
to us and to help you be more prepared for outages and know how to contact us quickly for outage related
information. For more information on the program and how to register, click on
Life Support Equipment Program