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 Seattle City Light
News Release |
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SEATTLE CITY LIGHT AND PUBLIC UTILITIES NOW OFFER ELECTRONIC BILLING |
For Immediate Release:
2/25/2009 11:43:00 AM |
For More Information Contact:
Andy Ryan (206) 684-7688
Scott Thomsen (206) 386-4233
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Customers Can Get Emails Letting Them Know Their Bills Are Ready
SEATTLE - You asked, and Seattle’s utilities are delivering. As a new option, customers of Seattle City Light and Seattle Public Utilities now can choose to receive their bills electronically.
No more paper bills coming in the mail and no more searching for a stamp. Instead, our new eBill option will provide email notices when new statements are issued. Additional features include one-time or recurring payment options and utility bill viewing, including past statements for payments paid electronically.
"Many of our customers already pay their bills online, but they have been asking for the chance to receive their bills electronically," City Light Superintendent Jorge Carrasco said. "We’re pleased that we can now offer that service. Electronic billing and payment provide a convenience to our customers. It also cuts down on postage and printing costs while reducing paper use."
"eBill is a great resource for our customers, both single-family residences and businesses. While the concept is not new, eBill lets our single-family customers make the environmentally healthy choice of eliminating their paper bill," SPU spokesperson Michael May said. "For business and apartment owners life just got easier because multiple accounts can now be managed from one secure online source rather then receiving numerous individual paper bills."
To learn more or to sign up, visit either utility’s Web site. Seattle City Light’s is http://www.seattle.gov/light/. Seattle Public Utilities’ is http://www.seattle.gov/util/services//.
The new service is built on technology from the Metavante Corp., which delivers banking and payments technologies with secure connections to more than 8,000 financial services firms and businesses worldwide. Metavante products and services drive account processing for deposit, loan and trust systems, image-based and conventional check processing, electronic funds transfer, electronic presentment and payment, business transformation services, and payment network solutions including the NYCE Network, a leading ATM/PIN debit network. Metavante (http://www.metavante.com/) is headquartered in Milwaukee.
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Seattle City Light is a publicly owned utility dedicated to exceeding our customers' expectations in producing and delivering low cost, reliable power in an environmentally responsible and safe way. We are committed to delivering the best customer service experience of any utility in the nation.
Seattle City Light
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Customer Service
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Call (206) 684-3000
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