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            News Release




Subject:   Con Artists Attempt Access to Customer Homes
For Immediate Release:   
2/15/2008  10:03:00 AM
For More Information Contact:


SEATTLE - Seattle City Light advises customers to be aware of a new scam

Seattle City Light learned late yesterday that a new scam is underway affecting customers. A salesman by the name of "Donny" was attempting to make appointments to come to homes to look at ways to reduce energy consumption. The salesman asserts that he works for a company by the name of "All Climates" that is supposedly under contract with Seattle City Light to contact people with higher than normal electric bills.

The sales pitch is a total fabrication. All Climates, a window replacement company in Redmond, does not have a salesperson named Donny; and All Climates is not a contractor for City Light. Seattle City Light does not contact customers in this fashion. Customers make appointments with City Lights Conservation staff for home energy check-ups. Customers interested in a home energy evaluation should call City Light at (206) 684-3800.

"Scams such as these seem to run in cycles," says Customer Care Director Kelly Enright. "City Light does not make unsolicited calls for services. In this case, a customer notified us immediately, which is exactly what we want customers to do."

City Light also would like to remind customers:
  • Seattle City Light never asks customers over the telephone for credit card information to pay their bills. Before a customer provides anyone with credit information, they should call City Light to verify the legitimacy of the request.
  • Seattle City Light does not call customers on weekends.
  • Seattle City Light employees carry identification with the City Light logo and will always display it when asked.
All City Light customers are advised to take down the name and telephone number of anyone who calls and represents themselves as a City Light employee and report the incident to City Light at 684-3000.


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Seattle City Light is a publicly owned utility dedicated to exceeding our customers'' expectations in producing and delivering low cost, reliable power in an environmentally responsible and safe way. We are committed to delivering the best customer service experience of any utility in the nation.

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