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 Seattle City Light
News Release |
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Power Restored to Most but Isolated Outages Remain |
For Immediate Release:
12/21/2006 3:00:00 PM |
For More Information Contact:
Power Outage Hotline – (206) 684-7400
Suzanne Hartman (206) 615-0050
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Power Restored to Most but Isolated Outages Remain
Dangling tree limbs may cause additional problems
SEATTLE - Seattle City Light anticipates most customers will have their power restored by late Thursday evening. However, there will be pockets of isolated outages. Some individual outages have damage to both City Light services and to homeowner's wiring and meter bases. This kind of damage sometimes requires working with an electrician to repair.
As electric service is restored, some customers may wonder why their neighbors have power while they're still in the dark. One reason could be that fallen trees or branches have damaged the wiring attached to a home that receives electricity from City Light power lines. Seattle City Light asks customers to first troubleshoot their circuit breaker and fuse box. If the power remains off, we ask customers to survey the electrical connection ("weatherhead") that runs vertically from the meter to the roofline (see illustration below).This part of the circuit is the property and responsibility of the homeowner.
Look for the connection between the meter and about 18 inches from where the wires extend from the house (see illustration below). If it appears damaged, customers should call an electrician for repair before Seattle City Light can restore power. For more information, please contact City Light's customer engineering offices. Customers living south of Denny Way call (206) 386-4200. Customers north of Denny Way call (206) 615-0600.
Downed lines warning
Customers must be cautious as they inspect their property. Do not go near any downed lines. Assume downed lines are live lines. If customers see downed lines, report them immediately by calling 684-3000. To report a continuing outage, call 684-7400.
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Seattle City Light is a publicly owned utility dedicated to exceeding our customers' expectations in producing and delivering low cost, reliable power in an environmentally responsible and safe way. We are committed to delivering the best customer service experience of any utility in the nation.
Seattle City Light
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Customer Service
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Call (206) 684-3000
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