Green Up FAQ
Program Terms and Conditions
Is Green Up certified?
Green Up is Green-e Energy certified, and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at www.green-e.org
Do I have to participate in Green Up?
No. Your participation in the Green Up Program is voluntary and you may cancel your Green Up purchase at any time by contacting City Light.
Who is my Green Up provider?
Seattle City Light
Who should I contact for more information on Green Up?
Green Up customer service line: 206-684-8822
I want to sign up! How will I be billed?
The cost of Green Up will be added to your regular Seattle City Light electricity bill.
How much will my bill go up?
Residential customers are billed $3, $6 or $12 per month, corresponding to 200, 400 or 800 kWh. Non-residential customers are billed a flat monthly amount they choose based on 1.5 cents/kWh.
How much will my total electricity service cost?
The average residential customer bill for two months of service is $100. Your bill may be less or more depending on your electricity use. Green Up adds $6, $12 or $24 to your bimonthly residential bill. For commercial customers the amount added to your bill will depend on the percentage of your annual usage that you decide to "green up".
Will my rates change over time?
The Seattle City Council provides oversight of regular customer electricity rates and adjusts them from time to time in keeping with City financial policies and to ensure that electric utility costs are adequately covered, but this process is independent of Green Up rates. We have no plans to change Green Up rates in the near future.
Is there a minimum time requirement for participating in Green Up?
No. You may cancel your Green Up enrollment at any time.
If I want to quit Green Up is there a termination fee?
No. Green Up is voluntary and you may join or leave the program by contacting City Light at any time.
What other fees might I be charged?
What green power resources will be used in Green Up?
The most recent Green Up resource mix can be found in the
Product Content Label
Renewable Energy Credits
What are Renewable Energy Credits?
Additional Information about RECs
What is a Renewable Energy Credit?
The renewable certificates in this product are verified and certified by Green-e Energy. Each supplier of renewable certificates is required to disclose the quantity, type and geographic source of each certificate.
Please see the Product Content Label for this information. Green-e Energy also verifies that the renewable certificates are not sold more than once or claimed by more than one party. For information on Green-e Energy please visit its Web site, Green-e Energy, or call them toll-free, 1-888-63-GREEN