Genie is the key analyst for City Light’s Itron Meter Reading System. Her knowledge in this area combined with her excellent customer service has been a valuable resource for Meter Reading and City Light. She has always exhibited an exemplary level of expertise and professionalism in support of Meter Reading’s personnel as well as the entire department. Her customer service skills promote an easy and productive atmosphere to communicate with others to get the job done. Genie’s work with City Light’s Information Technology Department in coordination with the Itron Customer Service Analyst on the Y2K upgrade of the Itron Meter Reading System lead to a smooth New Year transition. Genie has volunteered on many occasions to work extra hours to complete this and other projects. She is always the first to step forward in an emergency. Thank you Genie for your dedication and excellence!