How To Do Business with HSD

The Human Services Department (HSD) works closely with partners in various communities throughout the City of Seattle. Find the most up to date information, policies, and manuals if you are interested in partnering with HSD to become a part of an integrated regional human service system.

Funding Process Manual

The Funding Process Manual contains the Department's policy, and outlines specific guidelines and procedures related to planning, developing, and implementing funding processes for HSD's programmatic investments. It is intended to provide an overall structure for HSD funding processes, the steps required or recommended for planning and implementation of a funding process, due diligence guidelines, and links to key documents or websites. The guidelines and procedures are intended to be comprehensive, but during most funding processes questions may arise that are not already answered here. For more information, please contact the Funding Process Advisor:

Susan McCallister at Susan.McCallister@seattle.gov or (206)233.0014.

Funding Process Manual 

Confidentiality & Conflict of Interest Statement

Contract Monitoring Manual

The Contract Monitoring Manual contains the Department's guidelines and procedures related to monitoring contracts. It is intended to be a reference tool for HSD staff and provide overall structure and guidance for HSD contract monitoring. Stewardship - one of HSD's core values - requires the Department to serve as an effective manager of critical public resources like funding. Much of the Department's funding is contracted out to service providers. For more information, please contact the Contract Managers in each Division:

Homeless Services Investment (HSI): Adrienne Easter, Adrienne.Easter@seattle.gov or (206) 684-0260.

Youth and Family Empowerment (YFE): Pat Wells, Pat.Wells@seattle.gov or (206) 684-0524.

Aging and Disability Services (ADS): Andrea LaFazia-Geraghty, Andrea.LaFazia-Geraghty@seattle.gov or (206) 684-0708.

Mayor's Office of Domestic Violence and Sexual Assault (MODVSA): Lan Pham, Lan.Pham@seattle.gov or (206) 233-3852.      

Contract Monitoring Manual

Contract Development Manual 

The Contract Development Manual contain's HSD's guidelines and procedures related to developing, processing, and executing contracts for HSD's programmatic investments. It provides an overall structure and guidance for HSD contract development and basic information about HSD contract requirements.
                                                                                                                                Contract Development Manual

Finance Policies

HSD Leadership Team establishes written policies on various topics to provide consistent guidance to all staff.  This site contains a comprehensive list of all finance-related policies for the Human Services Department (HSD). The policies apply to all HSD employees. For more information, please contact the Finance Manager:

Pat Cole at patricia.cole@seattle.gov. or (206) 684-0608.