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Community Voice Mail

Solid Grounds Community Voice Mail Program provides voice-messaging services for more than 1,000 phoneless people. This important resource enables people to communicate with potential employers, landlords, medical care providers and other social services representatives.

More than 80 health and human services programs throughout King County connect their participants with the system, which is part of a national network of community voice mail programs that offer free, 24-hour voice-mail access to homeless people and phoneless households.

Voice mailboxes are also available with instructions in Spanish and Russian. Program staff conducts monthly trainings to educate agencies and clients about the benefits of voice mail, referral procedures, sign-up criteria and processes, termination procedures and reporting requirements. The program provides broadcast messages on financial empowerment and regular resource fairs.

The City of Seattle started funding Solid Ground for its voice mail services in the early 1990s.


For more information about the Community Voice Mail program, contact Solid Ground at 206-694-6771.

Seattle Human Services Department
Street address: 700 5th Avenue, Suite 5800, Seattle, WA 98104
Mailing address: PO Box 34215, Seattle, WA 98124-4215

Phone: 206-386-1001
Fax: 206-233-5119
TTY/TTD: 206-233-2778

Accommodations for people with disabilities provided upon request.