Emergency Services & Ending Homelessness

Everyone needs a safety net. The City of Seattle helps struggling families and homeless people find stable housing and access other services critical to living independently, such as job training, and mental health and health care. We also support special populations, such as persons with HIV/AIDS and children leaving the foster care system.

The City of Seattle offers emergency services in:

• Shelter and housing
• Emergency food

In addition, we are a founding agency and major funder of the Ten-Year Plan to End Homelessness, and we created and support Safe Harbors, a data collection system that will help us end homelessness.

• 211 Community Information Line
• Committee to End Homelessness in King County
• United Way of King County

If you are a homeless person needing assistance, please contact the 211 Community Information Line by dialing 211 or 1-800-621-4636.

If you have concerns or complaints about an encampment on City-owned property, please register your complaint with the City’s Customer Service Bureau. Use the category “Customer Service Bureau—General Inquiry” on the Web page.

Seattle Human Services Department
Street address: 700 5th Avenue, Suite 5800, Seattle, WA 98104
Mailing address: PO Box 34215, Seattle, WA 98124-4215

Phone: 206-386-1001
Fax: 206-233-5119
TTY/TTD: 206-233-2778

Accommodations for people with disabilities provided upon request.