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Public Assistance/Benefit Programs

The City of Seattle Human Services Department has programs to help those with low and moderate incomes.

$20 Car Tab Rebate Program

The Car Tab Rebate program provides income qualified vehicle owners with a car registered in Seattle are eligible to receive a $20 rebate on their car-tab fees. This program is available to Seattle's households at or below 70 percent of the median Seattle household income who have cars registered in the City of Seattle. To determine if you are eligible for the rebate and to get more information please visit the Car Tab Rebate Program website.

Utility Discount Program

The Utility Discount Program (UDP) helps you get current and stay current on utility payments by offering a discount of about 60% on your Seattle City Light bill and a 50% discount on your Seattle Public Utilities bill. This program is available for residential City Light and Seattle Public Utilities customers only and does not apply to residences used for business purposes. The City also has other utility assistance programs.


To be eligible for UDP, you must meet the following:

  • Your total household income in the monthly period prior to applying:

    Household Size

    Gross Monthly Income

    Gross Yearly Income

    1 $2,605 $31,260
    2 $3,406 $40,872
    3 $4,208 $50,496
    4 $5,009 $60,108
    5 $5,811 $69,732
    6 $6,612 $79,344
    7 $6,762 $81,144
    8 $6,913 $82,956
    9 $7,063 $84,756
    10 $7,213 $85,556
    Each additional $211 $2,541
    *Note: Gross Income is based on 70% of the state's median income.
  • You are the homeowner or renter; if a landlord pays all utilities, qualifying low-income tenants may still be eligible for utility financial help
  • You have a Seattle City Light and/or Seattle Public Utilities bill in your name
  • You do not receive a Section 8 housing voucher or live in subsidized housing operated by the Seattle Housing Authority, King County Housing Authority or Shelter+Care, where utility allowances are provided (exceptions for SHA housing are Minimum Rent-Public Housing ($50), Straight Tax Credit-HOPE VI and Bond Housing)


If you meet the eligibility requirements above, fill out the UDP application in Microsoft Word or UDP application in PDF (if you are having trouble printing this form, please call 206-684-0268 or e-mail to request an application be mailed to you) and mail it along with the Landlord/Tenant form and Employment Security Department Self-Request for Records form to:

Utility Discount Program
810 3rd Avenue, Suite 350
Seattle, WA 98104


Please refer to our Frequently Asked Questions. If you need more information, please e-mail or call 206-684-0268 (TTY/TDD 206-233-2778). Our call-in hours are Monday through Friday from 8:30 a.m. to 4 p.m.

UDP is located in the Mayor's Office for Senior Citizens, 810 3rd Avenue, Suite 350, Seattle 98104. Our walk-in hours to drop off paperwork are Monday through Friday from 8 a.m. to 4 p.m. Our walk in hours to see a staff person are Monday through Friday from 8  to 10 a.m. and 1:30  to 3:30 p.m.


The ORCA LIFT card, a new, reduced transit fare that can help you get more out of your public transportation system. Income-qualified riders can save up to 50 percent or more on:

  • Metro Transit buses
  • Kitsap Transit buses
  • Sound Transit Link light rail
  • King County Water Taxi
  • Seattle Streetcar

Once you qualify for the ORCA LIFT program, you'll receive an ORCA LIFT card registered to your name, with the same features every ORCA card has, at a fraction of the cost. You can load an E-purse value on your card to pay for trips one at a time, or load a discounted monthly pass that lets you take unlimited trips for an entire month. But what makes ORCA LIFT special is you have all the power and convenience of the ORCA card system at a fraction of the cost.

How to get an Orca Lift Card:

  • Review your household income guidelines or call (206) 684-4141 or (800) 756-5437 to see if you qualify. Eligibility is based on your household income.
  • Apply in person at the Mayor’s Office for Senior Citizens, 810 3rd Avenue, 3rd Floor, Seattle, or at any one of the authorized enrollment offices around King County. If you qualify, you will receive your card immediately.
  • You can load and use your ORCA LIFT card on transit like any other ORCA card user, and SAVE MONEY!

Seattle Human Services Department
Street address: 700 5th Avenue, Suite 5800, Seattle, WA 98104
Mailing address: PO Box 34215, Seattle, WA 98124-4215

Phone: 206-386-1001
Fax: 206-233-5119
TTY/TTD: 206-233-2778

Accommodations for people with disabilities provided upon request.