Alternative Dispute Resolution

The Alternative Dispute Resolution (ADR) program provides dispute resolution consultation, training, and mediation services for City of Seattle employees. The ADR team has been helping employees deal with conflicts for over 20 years. The program has support from unions and HR groups as an alternative for resolving disputes. ADR is a confidential, trusted service with a 98.5% employee approval rating.

If you are a City of Seattle employee and have an issue with another employee (co-worker, supervisor, subordinate), ADR can help. All of the services ADR offers are completely confidential and voluntary. ADR staff helps you determine the best conflict resolution process to fit your needs and the dispute at hand. And sometimes simply talking with a trained mediator can give you the tools and resources to resolve a dispute yourself. So don't hesitate to call us!

The ADR program works with all kinds of issues:

  • Claims of racism, discrimination, harassment or retaliation
  • Interpersonal conflicts
  • Communication challenges
  • Employee-employee relationships
  • Employee-supervisor relationships
  • Issues related to working from home

If you have questions, want more information or need assistance, please call ADR at (206) 615-1692, or email or