Customer Satisfaction Survey (All fields are optional)

Name
Organization, Company or Firm (if any)
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Case Type	Select from list Citation DPD Citation SDOT Civil Service Council Land Use Actions Discrimination Ethics Exemption/Exceptions Floating Homes Grading and Drainage Health Code Interpretations Landmarks Special/Historical District Licensing MUP Public Nuisance Public Works RA Relocation Assistance SEPA only - no MUP Stop Work Street Use Third Party Utility Other
You Are:	Appellant Applicant Complainant Legal Counsel Witness Department Respondent Other Select from list
	1.  My calls to the Office of Hearing Examiner were answered by a person: Always Usually Sometimes Never
	2.  Staff responded promptly and accurately to my questions and requests for information: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	3.  Staff was courteous and helpful in addressing my questions and concerns: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	4.  I found the appeal information mailed to me from OHE helpful in preparing for the hearing: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	5.  I found the pamphlet on hearings before the Hearing Examiner helpful in preparing for my hearing (and prehearing conference, if applicable): Yes No I did not review the pamphlet I did not know about the pamphlet
	6.  I found the Citizen Guide helpful in preparing for my hearing (and prehearing conference, if applicable): Yes No I did not review the Citizen Guide I did not know about the Citizen Guide
	7.  I found the Rules and Procedures helpful in preparing for my hearing (and prehearing conference, if applicable): Yes No I did not review the Rules and Procedures I did not know about the Rules and Procedures
	8.  I found the prehearing conference helpful in understanding the applicable procedures and in preparing the case for hearing: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	9.  The Hearing Examiner clearly explained the hearing procedures in the opening remarks: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	10.  The Hearing Examiner clearly explained his/her rulings during the hearing: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	11.  I was given a fair opportunity to present my evidence at the hearing: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	12.  The Hearing Examiner listened to all sides and was courteous during the hearing: Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	13.  Although I may not have agreed with the Hearing Examiner’s written decision, I was able to understand it. Strongly Agree Agree Neutral Disagree Strongly Disagree Does Not Apply
	We would appreciate any further comments, explanation, or suggestions for improvement you would like to offer:

 

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