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We rely on complaints from the public to identify potential violations of our housing, land use, construction, noise, and other codes. We investigate your complaint and determine whether a property owner violated our codes.
Life-threatening emergencies and / or after-hours noise complaints should be reported to 911.
If you’ve received notice of a violation on your own property, see What Should I Do If I’m Cited?
Your complaint does not always lead to an enforcement action. When we investigate, sometimes the owner has already fixed the problem or we discover that the owner has done nothing wrong. Sometimes we may not be able to see the violation.
The property address of the potential violation.
Your name and number. We use your contact information in case we have follow-up questions and to tell you about the outcome of your complaint. If you choose, you can submit a complaint anonymously or request your identity remain confidential.
Description of the possible violation.
You can file a complaint in one of four ways:
To track our investigation and findings of your complaint, you need either the address of the property or case number. We assign a case number after we have processed your complaint.