Helping you solve problems, obtain information, and resolve complaints

Fred Podesta

Seattle City Hall, 601 Fifth Ave., First floor, Seattle, WA
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Customer Information Guide

The Customer Information Guide will help you find the service you need.

Download Printable Version (PDF)

  • All area codes (206) unless otherwise noted
  • Hearing Impaired use the Washington Relay Service (7-1-1)
  • Interpretation services available in more than 160 languages

Customer Information Guide

Elected Officials

City Attorney
City Attorney Pete Holmes206-684-8200
City Council
Bruce A. Harrell206-684-8804
Jean Godden206-684-8807
Mike O'Brien206-684-8800
Nick Licata206-684-8803
Richard Conlin206-684-8805
Sally Bagshaw206-684-8801
Sally J. Clark206-684-8802
Tim Burgess206-684-8806
Tom Rasmussen206-684-8808
Mayor
Mayor Mike McGinn206-684-4000
Seattle Municipal Court
Municipal Court Judges206-684-8709

Services

24 Hour Services
24 Hour Emergency Water, Sewer, Drainage206-386-1800TTY: 206-233-7241
Alcohol and Drug Helpline206-722-3700
Child and Adult Abuse Reporting866-363-4276 (END HARM)
City Light Emergencies206-706-0051
Crisis Clinic866-427-4747TTY: 206-461-3219
Emergency9-1-1
Police non-emergency206-625-5011
Report flooding, hydrant & sewer leaks 206-386-1800
Street Maintenance Program206-386-1218
Washington Poison Center800-222-1222
Airports
King County International Airport206-296-7380
Sea-Tac Airport206-787-5388
Animal Information
Animal Shelter206-386-7387 (PETS)
Pet Licenses206-386-4262
Spay and Neuter Clinic206-386-4260
WA Fish and Wildlife425-775-1311TTY: 800-833-6388
Bicycle and Pedestrian Programs
Bicycle and Pedestrian Programs206-684-7583
Birth and Death Certificates
Birth and Death Certificates206-296-4768
Building and Land Use
Code Violation Complaint Line206-615-0808
Construction Inspections206-684-8900
Construction Permits206-684-8850
Land Use Permits206-684-8467
Planning and Development206-684-8600TTY: 206-233-7156
Buses
Community Transit800-562-1375
Metro206-553-3000
Sound Transit888-889-6368
Business Resources
BIA and LID payments206-684-0443
Business Districts206-684-8090
Business Licenses and Taxes206-684-8484
Seattle Metropolitan Chamber of Commerce206-389-7200
Child and Youth Information
2-1-1 Washington Information Network2-1-1TTY: 206-461-3219
Child Care Assistance206-386-1050
Child Care Resources206-329-5544TTY: 206-461-4571
Children and Family Services206-386-1001TTY: 206-684-0702
City Light
City Light206-684-3000
Energy Conservation206-684-3800
Power Outages206-684-7400
Street Light Reporting206-684-7056
Civil Disputes
King County Dispute Resolution Center206-443-9603
Mediation Clinic, UW School of Law206-685-4140
Complaints
Code Violation Complaint Line206-615-0808
Consumer Protection, WA State Attorney General206-464-6684
Customer Service Bureau206-684-2489 (CITY)TTY: 7-1-1
Ethics and Elections Commission206-684-8500TTY: 206-684-8590
King County Ombudsman206-205-6338
Metro206-553-3000
Office of Civil Rights206-684-4500TTY: 206-684-4503
Office of Professional Accountability (Police)206-684-8797TTY: 206-233-7907
Report Nursing Home Abuse800-562-6078
Risk Management (Claims Against the City)206-684-8213
Taxicab Complaints206-296-8294 (TAXI)
Courts
Bankruptcy Court206-370-5200
Municipal Court206-684-5600
Small Claims, District Court 206-205-9200
Superior Court206-296-9300TTY: 800-833-6388
Discrimination
Human Rights Commission800-233-3247TTY: 800-300-7525
King County Office of Civil Rights206-263-2446
Office of Civil Rights206-684-4500TTY: 206-684-4503
Domestic Abuse and Violence
Center for Sexual Assault & Traumatic Stress206-744-1600TTY: 206-744-1616
Sexual and Domestic Violence Prevention206-233-2774
Washington State Coalition Against Domestic Violence800-562-6025
Domestic Partnership Registration
Domestic Partnership Registration206-684-8344TTY: 206-233-0025
Drainage Problems
24 Hour Emergency Water, Sewer, Drainage206-386-1800TTY: 206-233-7241
Drivers Licenses and State ID
Licensing360-902-3900
Licensing - General Information206-464-6845
Licensing Office - Downtown Seattle206-464-6846
Licensing Office - West Seattle206-764-4143
Drug Activity
Emergency9-1-1
Narcotics Activity Reports206-684-5797
Emergency Preparedness
Emergency Preparedness206-233-5076
Emergency Services
Emergency9-1-1
Employment
Career Center206-684-7999
Employment Discrimination206-684-4500
Federal Job Line202-606-1800
King County Jobs206-296-5209
Unemployment Benefits800-318-6022
WA State Department of Labor and Industries206-515-2800
WA State Jobs877-664-1960TTY: 360-664-6211
WA State WorkSource - North Seattle206-440-2500TTY: 206-440-2501
WA State WorkSource - Rainier206-721-6000TTY: 800-833-6388
Financial Assistance
WA State Department of Social and Health Service877-501-2233
Fingerprinting
Police Public Requests, Fingerprinting & Concealed Pistol Licenses206-684-5454
Fire
Fire206-386-1400
Seattle Fire Marshal206-386-1450
Food Emergencies
2-1-1 Washington Information Network2-1-1TTY: 206-461-3219
Basic Food877-501-2233
Garbage and Solid Waste
Dump/Transfer Stations206-684-8400
Seattle Public Utilities206-684-3000TTY: 206-233-7241
Graffiti
Graffiti Reporting206-684-7587
Metro Bus Shelter Graffiti206-263-6369
Hate Crimes
Emergency9-1-1
Office of Civil Rights206-684-4500TTY: 206-684-4503
Health Services
Public Health - Seattle and King County206-263-8801
Homeless
2-1-1 Washington Information Network2-1-1TTY: 206-461-3219
Housing
Code Violation Complaint Line206-615-0808
HomeWise Weatherization Services206-684-0244
Housing206-684-0721
Housing and Home Repair206-448-5751TTY: 206-448-5025
Seattle Housing Authority206-239-1500TTY: 800-833-6388
Illegal Dumping
Report Illegal Dumping206-684-7587TTY: 206-233-7241
Information and Referral
2-1-1 Washington Information Network2-1-1TTY: 206-461-3219
Customer Service Bureau206-684-2489 (CITY)TTY: 7-1-1
Federal Government800-333-4636TTY: 800-326-2996
King County206-296-0100
Utility Locator - Call before you dig8-1-1
WA Relay Service for hearing impaired7-1-1
WA State DOT Travel Information5-1-1
Washington State800-321-2808
Jail
King County Jail206-296-1234
King County Records
King County Recorder's Office206-296-1570
Landlord and Tenant Problems
Code Violation Complaint Line206-615-0808
Housing Justice Project206-267-7100
Just Cause Eviction206-615-0808
Office of Civil Rights206-684-4500TTY: 206-684-4503
Solid Ground Tenant Services206-694-6767
Tenants Union206-723-0500
Legal Services
Columbia Legal Services206-464-5911TTY: 206-464-1518
King County Office of the Public Defender206-296-7662
Lawyer Referral Service206-267-7010
Neighborhood Legal Clinic206-267-7070
Library
King County Library System425-462-9600TTY: 206-615-0419
Seattle Public Library206-386-4636TTY: 206-386-4697
Licenses
Business Licenses and Taxes206-684-8484
Licensing360-902-3900
Pet Licenses206-386-4262
Trade Licensing Program206-684-5174
Vehicle-Vessel Licensing206-296-4000
Litter
Adopt-A-Street/Adopt-A-Drain206-684-7647
Code Violation Complaint Line206-615-0808
Metro206-553-3000
Public Litter Cans206-615-1700
Report Illegal Dumping206-684-7587TTY: 206-233-7241
Neighborhoods
Historic Preservation Program206-684-0228
Neighborhood Matching Fund206-233-0093
P-Patch Community Garden Program206-684-0264
Neighborhoods Service Centers
Ballard Neighborhood Service Center206-684-4060
Central Neighborhood Service Center206-684-4767
Lake City Neighborhood Service Center206-684-7526
Southeast Neighborhood Service Center206-386-1931
Southwest Neighborhood Service Center206-684-7417
University Neighborhood Service Center206-684-7542
Noise
Code Violation Complaint Line206-615-0808
King County Airport Noise Management206-205-5242 (KCIA)
Noise Abatement206-684-7843
Sea-Tac Noise Abatement Program206-787-5393
Seattle Police Department206-625-5011
Parking
Illegal Parking on Public Property206-625-5011
Pay stations or parking meters - defective206-684-5260
Report an Abandoned Vehicle206-684-8763
Tickets: Payments and Information206-684-5600
Passports
King County District Court206-205-9200
National Info Center for Passports1-877-487-2778TTY: 1-888-874-7793
Neighborhood Service Center Passports206-615-0725
Permits
Construction Permits206-684-8850
Disabled Parking206-296-4000
Fire Permits206-386-1450
Food Workers Permits206-263-9566
Over-the-Counter Permits206-684-8464
Plumbing and Gas Piping Permits206-263-9566
Police Public Requests, Fingerprinting & Concealed Pistol Licenses206-684-5454
Residential Parking Permits206-684-5086
Side Sewer Permits206-684-5362
Street Use Permits206-684-5283
Trade Permits206-684-8850
Truck Over-legal Permits206-684-5086
Police Precincts
East Precinct206-684-4300
North Precinct206-684-0850
South Precinct206-386-1850
Southwest Precinct206-733-9800
West Precinct206-684-8917
Police Records
Police Reports206-684-5454
Pollution Control
Puget Sound Clean Air Agency - Burn Bans206-343-8800
Report Spills206-684-7587
WA State Department of Ecology425-649-7000
Port of Seattle
Port of Seattle206-787-3000​
Post Office Information
US Postal Service800-275-8777
Potholes
Pothole Rangers206-386-1218
Property Taxes and Assessments
Foreclosures206-296-4184
King County Assessor206-296-7300TTY: 206-296-7888
Real estate tax bills206-296-3850
Senior Citizen/Disabled Exception206-296-3920
Recreation and Entertainment
King County Parks206-296-8687
Office of Arts and Cultural Affairs206-684-7171
Office of Film + Music206-684-8090
Pike Place Market206-682-7453
Seattle Aquarium206-386-4300
Seattle Art Museum206-654-3210
Seattle Center206-684-7200
Seattle Channel206-684-8821 (TV21)
Seattle Convention and Visitors Center206-461-5840
Seattle Parks and Recreation206-684-4075TTY: 206-233-1509
Woodland Park Zoo206-548-2500TTY: 206-548-2599
Schools
Seattle Public Schools206-252-0000
Senior Citizens
Aging and Disability Services206-684-0660TTY: 206-684-0702
Lifelong Recreation206-684-4951
Mayor's Office of Senior Citizens206-684-0500
Meals on Wheels206-448-5767
Senior Services206-448-3110
Social Security800-772-1213TTY: 800-325-0778
Sidewalks
Sidewalks206-684-5253
Streetlights
Streetlights206-684-7056
Tickets
Tickets: Payments and Information206-684-5600
Transportation
Pay stations or parking meters - defective206-684-5260
Seattle Department of Transportation206-684-7623 (ROAD)TTY: 711
Trash Disposal and Recycling
Dump/Transfer Stations206-684-8400
Garden Hotline206-633-0224
Hazardous Waste Management206-296-4692
King County Solid Waste Electronics Recyclers800-732-9253 (RECYCLE)
Seattle Public Utilities206-684-3000TTY: 206-233-7241
Washington State Recycling Hotline1-800-732-9253 (RECYCLE)
Trees
City Arborist - Street Trees206-684-8733 (TREE)
Trees in Parks206-684-4113
Trees in Power Lines206-386-1733TTY: 206-233-7241
Utilities
Puget Sound Energy (gas)425-454-2000TTY: 800-962-9498
Seattle Public Utilities206-684-3000TTY: 206-233-7241
Utility Payment Assistance206-684-0268TTY: 206-233-2778
Vehicles
Code Violation Complaint Line206-615-0808
Report an Abandoned Vehicle206-684-8763
Tow Away Zones & Impounded Vehicles206-684-5444
Vehicle-Vessel Licensing206-296-4000
Veterans
King County Veterans Services206-296-7656
U.S. Department of Veterans Affairs800-827-1000
WA State Department of Veterans Affairs800-562-0132TTY: 360-725-2199
Volunteers
2-1-1 Washington Information Network2-1-1TTY: 206-461-3219
Parks Volunteers206-684-8028
Voting Information
King County Elections206-296-8683 (VOTE)TTY: 206-296-0109
Water Service
24 Hour Emergency Water, Sewer, Drainage206-386-1800TTY: 206-233-7241
SPU Business Customer Service206-684-5800
SPU Residential Customer Service 206-684-3000
Weatherization Services
Energy Conservation206-684-3800
HomeWise Weatherization Services206-684-0244
Weeds and Overgrowth
Code Violation Complaint Line206-615-0808
Street Maintenance Program206-386-1218
Customer Service Bureau:  206-684-2489 (CITY)
Street Address:  Seattle City Hall, 601 Fifth Ave., First floor, Seattle, WA 
Mailing Address:  Customer Service Bureau, P.O. Box 94726, Seattle, WA 98124-4726