COUNCIL TRANSFERS CABLE FRANCHISE TO WAVE
Consumers to Benefit from Lower Rates and Improved Customer Service
SEATTLE – Today the Seattle City Council approved the transfer of the cable franchises of Millennium Digital Media to a new company, Wave Broadband. Wave will assume ownership of Millennium’s cable television franchise, providing service in the Central Area, Beacon Hill, Downtown Seattle and parts of Capitol Hill and Queen Anne. The new ownership has promised improved customer service with a 24 hour call center and an entry level package of under $22, less than half of Millennium’s current entry level package.
“I think it’s great that Wave will offer consumers more choices and improved customer service at lower prices” Said Councilmember Jean Godden, Chair of the Energy and Technology Committee. “I’m also pleased that Wave has committed to honor the Cable Consumer Bill of Rights that provides consumer protection for all of Seattle’s cable customers.”
With the franchise transfer, Wave has also committed to partner with the City to provide technology access for underserved Seattle residents through the City’s Community Technology Program. Wave will assume Millennium’s role in the second year of franchise renewal negotiations with the City.