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Office of Cable Communications

Cable Franchise Renewals: Comcast and Wave Broadband

 


 

 

 

 

Seattle's cable franchise renewal periods with Comcast and Wave are underway...

Comcast

The proposed renewed franchise agreement with Comcast was approved by the City Council on Monday, December 14, 2015.  The legislation is now with the Mayor for signature. 

Once the Mayor signs the legislation, it becomes effective 30 days later. After that time, the City's Chief Technology Officer and Comcast can sign the renewed franchise and its provisions will become effective. Comcast's existing franchise agreement expires on January 20, 2016.

You can review the new franchise and related legislative documents here: Council Bill 118549.

 

Wave

We're collecting your input on the Wave franchise renewal. Share your experience with the delivery of cable service Wave A proposed renewed franchise agreement with Comcast has been submitted to the City Council for approval..

Public Events

None scheduled at this time. Community meetings on the Wave franchise renewal will begin later in 2016.

 


Report on the Evolution of Cable Industry Technology

As part of the franchise renewal process, the City commissioned an engineering report on the State of the Art and Evolution of Cable Television and Broadband Technology.

Why is this report important?  A new cable franchise will have a 10-year term. This report provides the City and its residents with a glimpse into how the cable industry is changing in the world of all-digital and IP based signal delivery. This is important to understand when thinking of how community cable-related needs and interests might be supported by Comcast into the future.

A presentation on the report findings was made to the CTTAB (Citizens’ Telecommunications and Technology Advisory Board) on October 8, 2013.  A video of the presentation is available on the Seattle Channel website: http://www.seattlechannel.org/videos/video.asp?ID=6466

 


What is a Cable Franchise?

In order to provide their services, cable companies have to use the public rights-of-way (ROW) to install their cable equipment and facilities throughout the city. A cable franchise is the formal agreement between the City and a cable provider outlining the terms and conditions under which it can use the public ROW. The franchise imposes various obligations on the cable company including compensating the City for use of the ROW, protecting the rights and interests of Seattle residents and cable subscribers, and providing certain public benefits.

Cable Franchise Agreements with City of Seattle:

 

Comcast - the nation's largest cable television provider - is currently the primary source of cable television services in Seattle, serving approximately 145,000 subscribers. They currently operate in Seattle under a franchise agreement effective since January 2006.  The agreement allows Comcast to use the City's ROW in return for the payment of certain rental fees - known as franchise fees - and other benefits for Seattle and its residents.

Wave is a small, regional cable operator, serving approximately 8,500 cable TV subscribers in central parts of Seattle, along with some areas around Eastlake and western Queen Anne. A map showing Comcast and Wave's current franchise areas is here:  Seattle Cable Franchise Map (Comcast/Wave). Wave currently operates under a franchise agreement effective since November 2007. Like the franchise agreement with Comcast, Wave's frachise allows the company to use the City's ROW in return for the payment of rental fees (called 'franchise fees') and other benefits for Seattle and its residents.

Length of Cable Franchise Agreements

Franchise agreements in Seattle are adopted for terms of 10 years. Comcast's current franchise expires January 20, 2016.  Wave's current franchise expires November 11, 2017.


How Renewal Works:

The franchise renewal process is governed by federal law (Section 626 of Cable Act, 47 CFR 546). 

It occurs over the three (3) year period before a franchise expires. This period is designed to provide the City with sufficient time to:

  • Evaluate the extent to which the cable operator has complied with its legal and franchise obligations during the term of the franchise;
  • Determine the future cable-related needs and interests its residents (called "ascertainment"); and
  • Negotiate with the cable provider on the conditions of any renewed franchise agreement, including cable-related benefits to help meet the needs identified during the ascertainment process.

What City Negotiators CAN do:

  • Conduct an ascertainment process to determine community needs and interests. Under the existing franchise, for example, the City received potential use of up to 16 cable channels for the carriage of local, non commericla programming.  It also secured free cable service to city buildings and schools.

  • Identify circumstances where the cable operator has failed to live up to its obligations.

  • Deny the renewal, but only after a lengthy, formal process to determine if the cable operator has failed to meet certain criteria.

  • Hold Comcast accountable for certain customer-service aspects of cable-modem service under a "bill of rights" adopted by city ordinance. See Cable Customer Bill of Rights.

What City Negotiators CANNOT do:

  • Control prices and what cable operators charge customers for cable modems or cable TV.

  • Control what commercial channels cable operators makes available, although the City can require certain categories of programming.

  • Make demands about cable-modem (Internet) service because, technically, it's not part of the franchise.

We Want To Hear From You!

Your input is important.  It helps inform our franchise negotiations and efforts to protect the rights and interests of Seattle residents and cable subscribers.  Several methods will be used to collect community input during the renewal process:

          • a telephone survey of Seattle residents;
          • an on-line survey;
          • on-line comment forms and calls to the Cable Line; and
          • community meetings.

The surveys related to Wave's franchise renewal will begin in 2016.

Contact Us:

You can contact us electronically using our on-line Renewal Comments Form , or by calling the Cable Line at (206) 684-8498.

Related Documents:

Current Comcast Franchise related documents

Current Wave Francise related documents

Cable Renewal Law - 47 USC 546

 

 
Office of Cable Communications
Contact Us: (206) 684-8498 | Fax: (206) 684-0911