Policy Level Services

Performance Auditing and High-Level Financial Auditing:

The most important activity of the Office of City Auditor, performance and high-level financial auditing, provides objective and systematic assessments of government activities to improve public accountability and facilitate decision-making by parties with responsibility to oversee or initiate corrective action.

• Examples: span of control; organization of the City's transportation functions, and use of performance measures.
• Primary customers: Mayor, City Councilmembers, department directors, and PDA boards.
• Distribution of Final Reports: Mayor, City Councilmembers, department directors, media representatives, and interested citizens.

Quality Assurance Services:

In providing quality assurance services, the Office of City Auditor will monitor and assist ongoing projects to ensure that

• Project objectives will be achieved and are reasonable;
• All options have been identified and thoroughly analyzed;
• Quantitative and qualitative analyses are complete and accurate; and
• A project plan has been established and project staff are adhering to the plan.

In addition, we will assist in identifying the best practices used by other jurisdictions to accomplish project objectives, and in determining whether project management skills are at an appropriate level.

• Examples: Municipal Campus cost calculations, Municipal Court Collection request-for-proposal and contract negotiation, and development of computer systems.
• Primary customers: Mayor, City Councilmembers, department directors, and project managers.
• Distribution of Final Reports or Memorandums: Mayor, City Councilmembers, department directors, and project managers.