Seattle Public Utilities Mami Hara, General Manager/CEO

Check your next bill for your new account number

We’ve updated our billing system. If you make one-time payments online, pay through your bank, or use our pay-by-phone option, check your next bill to use your new account number.

Payments and Bills

Bills for closed accounts

If you received a bill from us, it’s because our records indicate that you still owe money for services used from a previous property you occupied when you were a customer. Although you may have incurred this debt months or years ago, we are providing you with an opportunity to pay your outstanding balance by the due date of this notice. Failure to pay this debt could have a negative impact on your credit.

Customers with outstanding balance questions and those who believe their outstanding balance has already been paid should call:

  • Seattle City Light at (206) 684-3336 – for an electric bill notice
  • Seattle Public Utilities at (206) 684-5800 – for a water, sewer, and solid waste bill notice

Bill payment options

Residential customers are billed every other month (bi-monthly). We never charge additional “convenience fees” for any method of payment. Learn how to read your bill.

Single online payment (No fee.)
You can pay either your Seattle Public Utilities or Seattle City Light bills without creating a user account, even if you receive a paper bill.

  • Make one-time payments by entering your account number and billing address ZIP code.
  • Payments can be made with your credit card, debit card, or checking account number.
  • Need help? Step-by-step instructions.

eBilling or paperless billing (No fee.)
To use eBilling, you will first need to create a user ID and password. You can use this option to pay either Seattle Public Utilities or Seattle City Light bills electronically. This option allows:

  • Recurring payments
  • Single payments
  • Payments can be made with your credit card, debit card, or checking account number.
  • Need help? Step-by-step instructions.

Pay by phone (No fee.)

  • 24-hour automated access
    Enter your credit or debit card information privately over the phone by calling 1-877-398-3531.
  • Other questions plus payments
    Speak to a customer service agent about your questions first. You will then be transferred to another agent after all your questions and requests are completed. This is to make sure your information is kept secure. Call 206-684-3000, Monday - Friday 7:30 a.m. - 6:00 p.m.

In person (No fee.)

For free automated account information, call 206-684-3000.

  • Hear balance, due date, and last payment amount.
  • You will need to enter your account number when accessing this service.