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City of Seattle Community Technology E-Zine



Vol. 6, No. 10 October, 2007

home

I N S I D E


Award: Seniors
Health Clinics
HistoryLink Lives
Community Stories
Gmail Warning
Broadband Study
Neighborhood Data
What's a Webinar?
Dollars
Linkage
Free Internet
What's Hot
Voters' Guides
Calendar


what's hot

seattle climate action NOW logo with seattlecan.org

mayor: climate
action now

On September 22, Mayor Greg Nickels launched Seattle Climate Action Now, a local effort to help people find tools that will help them make a real difference at home, at work, and on the road. Check out the web site, seattlecan.org to learn about the business and community partners who are sponsoring Seattle Climate Action Now and find a calendar of events. There's also an application that will allow you to calculate your carbon footprint and learn how to reduce it. Come together with people across the street and across town to take action to protect the climate for all of us and for future generations.

jean godden
video online

In a short “Did You Know” video, Councilmember Jean Godden joins senior citizens at the Hilltop House computer learning center and explains how organizations can apply for city funded information technology grants. See it on the Seattle Channel.

brochures in
13 languages

You can now view Seattle’s Customer Service Bureau brochures in 13 languages. See them here.

mayor's priorities

Mayor Greg Nickels has announced his priorities and 2008 budget. You can read the text of his announcement here and see more at the Mayor’s web site.

voters' guides

Learn all about the candidates and ballot measures in order to make the best choice. Check out the Seattle Voters' Guide for the November 6, 2007 election. Five City Council positions will appear on the November ballot, along with two City of Seattle Charter Amendments.

To get information on county and state issues, go here. You'll learn about candidates' positions on the issues, measures on the ballot, how to request an absentee ballot, early voting, and more.

calendar

community
tech days

November 29-30 Mark the date for Washington State's first Community Technology Day in Olympia. Day one will be a training day. Scholarships for travel will be available. For more information contact Megan Oczkewicz at Stone Soup. Learn more about Communities Connect Network.

webinar trainings...free

The Communities Connect Network webinar trainings are getting great reviews; and they're free. You can stay at work and still participate. See the listings below. Materials from the recent message development workshops are now available on the CCN Message Development class work space.

Recent participants said, "We need all of the tools and support we can get. Good work."

"Great example of a professionally-done, well-paced Webinar. Helps with my work."

Coming up: Outcomes Evaluation webinar follow-up (in person in Seattle, or via conference call, October 10, 10:00 a.m. to Noon) A follow up session to the 10/3 Outcomes Evaluation webinar. Offers hands-on practice time. Attend in person in Seattle, or via conference call. Open enrollment. Register.

Web Conferencing webinar (online, November 15, 10:00 a.m. to 11:30 a.m.). A free workshop for Community Technology providers on selecting and using web conferencing tools for hosting online trainings and meetings. Open enrollment. Register.


q&a

Don't miss Ask the Mayor on the
Seattle Channel. It's a Q&A show featuring host C.R. Douglas and callers in local issues discussion with Mayor Greg Nickels. Next taping is October 9, 7:00 p.m. Email your questions in advance to askthemayor@seattle.gov.

archives

Back issues of Brainstorm including techtips and linkage are now available in our online archives. Previous TechTips and Linkage are also available. Click to revisit all previous issues.


free internet

Free cable broadband Internet service is available for organizations providing technology training to community members. The free service is offered in the Comcast service delivery area and within the Seattle city limits, based on the City’s cable franchise agreement. For more information and to download a short form to make application, go to our tech web. If you have questions, email Derrick Hall or call (206) 233-5061.




CITY OF SEATTLE
Greg Nickels, Mayor

Department of
Information Technology

BILL SCHRIER
chief
technology officer


BUSBONG SEARS
acting director, office of
electronic communications


DAVID KEYES
manager, community
technology program


staff



D.H. CASS MAGNUSKI
editor


Bill Sullivan, Seniors Training Seniors lead instructor, advises students in West Seattle.

seniors training seniors
wins national recognition

The Seniors Training Seniors in Technology program, launched in 2000 by Seattle's Department of Information Technology and the Mayor's Office for Senior Citizens, has received a 2007 Aging Achievement Certificate from the National Association of Area Agencies on Aging. Council member Tom Rasmussen features an article on the program in his Point of View newsletter.

Seniors Training Seniors in Computer Technology has grown to 35 volunteer instructors with more than 850 older adults training each year. Instructors have many years of experience with students age 55 to 90-plus, introducing them to the mouse, Internet and email. Here are a few things they have learned over the years:

  • Have patience, use humor, and remember to repeat instructions frequently, using the same terms each time. Try not to introduce more than three new pieces of information in a one-hour setting; more can be overwhelming.
  • Avoid technical explanations of how a computer works; instead, give examples of what they have used that is similar to what they are learning (i.e., scrolling is like using the knob on a typewriter to go up and down the paper/monitor).
  • Be aware of how students grip the mouse. Ask permission to put your hand on their hand. Feel if they are relaxed. Are their index fingers and ring fingers placed correctly? Allow students to place their hand on yours as you manipulate the mouse, so they can feel the difference between gripping and relaxing.
  • Don't begin your class with a long talk. Make introductions instead. Find out what prompted your students to learn computers, and then smile and tell them everyone starts at the beginning, even seniors. Share stories about mistakes you made when you started learning.
  • For students with poor eyesight, it is valuable to have at least one computer with enlarged letters pasted on the keys.
  • Never take over a student's computer or mouse without their permission. Show them what to do if they get lost, don't do it for them. Let them get excited by hands-on learning.

For more information about Seniors Training Seniors, contact coordinator Patti-lyn Bell at (206) 684-0639 or email her at patricia.bell@seattle.gov.

health clinics mapped

Seattle.gov’s MyNeighborhood maps has added 14 Community Health Clinics and four Public Health Clinics. Once at the map, these are viewable by zooming in to level three and clicking on the clinic choices under the Services and Community sections. Find it here.

history link lives on

Walt Crowley, the founder of the innovative HistoryLink.org, died this past month. The Seattle Channel's C. R. Douglas’ interviewed him a few days before Walt had his larynx removed. He was a tireless booster for Seattle as a city and as a state of mind. HistoryLink provides a model of how to gather living history online. See the interview here. The city hosted HistoryLink.org during its start-up period.

community stories:
new season

Seattle Channel has launched a new season of Community Stories with "Partners in MS." The Pacific Northwest has one of the highest rates in the nation of Multiple Sclerosis. This program by acclaimed filmmaker John Jeffcoat (Outsourced) takes a personal look at the disease and local people who are dealing with it.

History in Motion: See three short films shot in the 1930s and 1940s in Seattle by Iwao Matsushita, a Japanese-American who was arrested by the FBI on December 7, 1941, and spent WWII in US Government custody. These priceless films depict a Seattle long since lost to history, and were thankfully saved by the University of Washington Libraries Special Collections Division.

A Guide To Visitors features real-life stories told by real-life people. Host Jeannie Yandel is your guide to a curated selection of true stories told by gifted storytellers. Each half-hour A Guide To Visitors: Stories on Stage episode showcases three compelling storytellers.

See it online or on cable. For streaming video or the cable schedule, go to seattlechannel.org.

s.e.c.u.r.i.t.y

gmail warning

Google Gmail users should be aware of a flaw that allows attackers to steal messages. Accounts on Gmail can be hacked, allowing past and future email messages to be forwarded to the attacker's email box. Dubbed a "cross-site request forgery" (CSRF), the Gmail bug was disclosed September 25, by a U.K.-based web vulnerability penetration tester. Attackers can use Gmail's filtering feature to exploit the bug. According to the tester, an attack would start with a victim visiting a malicious web site while still logged into their Gmail account. The malicious site would then perform an HTML command that can be used to upload files and insert a rogue filter into the user's filter list. This filter will automatically transfer all emails matching the rule. The attack will remain present for as long as the victim has the filter within their filter list. You can read more about this in the source article at PC World.

There are not wide reports of attacks. However, Gmail users should look for Google to provide a patch and update their Gmail. Until they do that, Gmail users should check their filters to make sure there isn't anything they didn't add.

More tips and alerts on Seattle’s information security page can be found here.

state broadband study

The Washington State Utilities and Transportation Commission will be conducting a study to identify factors preventing the widespread availability and use of broadband technologies around the state. See more here.

For consumers, this could help identify where high speed service is available and who provides it at what cost. The survey could also lead to greater state efforts to support affordable and competitive service, including reaching more rural communities. Potentially, findings about computer access and training needs could lead to state support for community technology efforts. The City of Seattle and Communities Connect Network submitted comments to the WUTC for their consideration as they prepare to conduct the survey. CCN has posted their comments on the study; these include a proposed definition of digital inclusion.

urban neighborhood data

Sustainable Seattle has completed their 2006 Technology Matching Fund project: Sustainable Urban Neighborhoods Initiative. Three youths from the International District Housing Alliance WILD teen program helped train community volunteers who collected data in ten neighborhoods. See results here.

t.e.c.h.t.i.p

what is a webinar?

Webinars, similar to seminars, are conferences or meetings that happen online via the computer. The advantage of having a webinar is that you can be located anywhere in the world and your members can, too. To watch a webinar, in most cases you only need Internet Explorer with Flash or Java support. To host a webinar, you would need audio equipment, such as a microphone, video equipment, such as a web camera, and a computer with the ability to connect to all of this. If you are looking to host your own webinar, you have to think about the bandwidth requirements first. As an alternative, audio and video devices are not required if you do just a simple slide show presentation with a chat window. Or you can use some of the free messenger services that allow group text or voice chat and send a slide show beforehand.

d.o.l.l.a.r.s

AT&T Foundation Wireless Technology Grants
Deadline: October 19
Funds to help nonprofits integrate wireless communications technology into educational outreach projects. Will award one-time, education-focused, wireless technology grants ranging from $2,500 to $25,000 each for wireless applications and hardware.

Weyerhauser Community Giving
Deadline: Ongoing
Funds programs for education, health and civic life. Focus on programs that address the need for safe shelter. This priority encompasses emergency, transitional and low-income housing as well as neighborhood safety efforts for children and their families.

King County Community Organizing Mini Grants
Deadline: Ongoing
Mini-Grants support drug, alcohol and violence prevention activities.

l.i.n.k.a.g.e

hispanic/latino heritage month

We’re in the middle of Latino Heritage Month. Here are a few sites we like:

Infoplease offers a wide range of materials.

The federal proclamation.

Smithsonian, with a great feature on Celia Cruz, the queen of salsa.

City of Seattle Latino City Employees.

The history of El Centro de la Raza in Seattle.

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