Have you always wanted a job that really makes a difference? There are few jobs more important than being a 9-1-1 Dispatcher. In an emergency, your voice is the first heard by somebody in need, and your skills save lives. [Related Job Flyer]

How to Apply
The Seattle Police Department is actively recruiting highly motivated, positive, people-oriented candidates for our state-of-the-art 9-1-1 call center (the busiest call center in the state). If you have excellent computer skills, can multi-task in a  multi-media environment and have a stable work history The Seattle Police Department wants you to "Take the Call!"

You may apply directly for open positions by visiting the
City of Seattle career portal and searching for "Police Communications Dispatcher".

If there is not a current open position for Police Communications Dispatcher listed, please send an email to waiting.list@seattle.gov and you will be notified of the next posting."

Salary and Benefits

• Starting salary over $45k per year

• Many opportunities for upward mobility are also available.

• The City of Seattle also has an impressive benefits package including paid health, dental, vision coverage for employees and dependents, paid holiday, vacation and sick leave, and a generous retirement plan.

Job Training and Work Environment
The Seattle Police 9-1-1 Call Center handles all emergency calls for the city of Seattle and is the busiest emergency call center in the state. Located in downtown Seattle, the call center provides 24/7 coverage to the city, and dispatchers work five different shifts.

The Seattle Police Department offers 9-1-1 dispatchers the most comprehensive training in the state.  Upon successful completion on an extensive and intensive training program, employees who are hired as a Dispatcher I may compete for promotional opportunities to Police Communications Dispatcher II, Dispatcher III and then to Chief Dispatcher!

The Department appreciates the importance of our 9-1-1 Dispatchers. In addition to providing extensive training and on the job experience, the call center is a state of the art facility designed to provide ideal conditions to make the job more comfortable and to reduce stress.
[More about the 9-1-1 Center]

Is This the Right Job For You?
To find out if you would be right for this job, ask yourself the following:

• Would you be able to handle a high-volume of calls and make decisions quickly and accurately?

• Could you use questioning and inquiry skills to draw out specific information from callers who are upset, frightened, abusive, or hurt while remaining calm and emotionally detached?
  

• Do you have good communication skills and the ability to treat callers courteously and tactfully?
  

• Are you willing to work the shifts a structured 24/7 workplace requires?

If your answers are “yes”, you may be exactly who we are looking for
as a 9-1-1 Dispatcher.