Project Improves Electric Service Reliability and Customer Service
Seattle – Seattle City Light recently completed civil construction work for the East Boston Terrace Project located in North Capitol Hill. The construction and related upgrades have increased electrical service reliability and will reduce the number of future unplanned outages for customers in the area.
The project began in October 2013 and was completed on schedule in mid-March 2014. The improvements included replacing 1,000 feet of failing underground high-voltage cable that had been in place for several decades. City Light crews trenched and excavated the soil to install a new conduit system and replaced the existing 30-year-old underground cable. The construction and related upgrades are an important part of improving service reliability for City Light customers, which is a key part of the utility’s Strategic Plan.
City Light and Seattle Department of Transportation staff notified residents of the area in advance of the project and responded to questions prior to beginning construction. A walk-through of the project was held in an effort to maintain clear communication and strong customer service levels for customers living near the construction site.
The final street and sidewalk restoration will be scheduled and completed by the Seattle Department of Transportation. For information about other City Light construction projects please visit http://www.seattle.gov/light/const_mgmt/.
About Seattle City Light
Seattle City Light is the 10th largest public electric utility in the United States. It has some of the lowest cost customer rates of any urban utility, providing reliable, renewable and environmentally responsible power to nearly 1 million Seattle area residents. City Light has been greenhouse gas neutral since 2005, the first electric utility in the nation to achieve that distinction.