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Helping you solve problems, obtain information, and resolve complaints Fred Podesta, Acting Director


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2012 Customer Information Guide On-line

Let's get back to basics:
The Customer Information Guide will help you find the service you need.

Download printable version.

  • All area codes (206) unless otherwise noted
  • Hearing Impaired use the Washington Relay Service (7-1-1)
  • Interpretation services available in 180 languages

Quick Index:

ELECTED OFFICIALS
Mike McGinn, Mayor 684-4000 Visit Web Site
Peter Holmes, City Attorney 684-8200 Visit Web Site
TTY 233-7206
City Council Information 684-8888 Visit Web Site
Councilmembers:  
Sally Bagshaw 684-8801 Visit Web Site
Tim Burgess 684-8806 Visit Web Site
Sally Clark 684-8802 Visit Web Site
Richard Conlin 684-8805 Visit Web Site
Jean Godden 684-8807 Visit Web Site
Bruce Harrell 684-8804 Visit Web Site
Nick Licata 684-8803 Visit Web Site
Mike O'Brien 684-8800 Visit Web Site
Tom Rasmussen 684-8808 Visit Web Site
 
Municipal Court Judges 684-8709 Visit Web Site
TTY 684-5210
24-HOUR SERVICES
Police, Fire, Medic One 9-1-1 (V/TTY) Visit Web Site
Police Non-Emergency 625-5011 (V/TTY) Visit Web Site
Seattle City Light 706-0051 Visit Web Site
Seattle Public Utilities 386-1800 Visit Web Site
Street Repair & Maintenance 386-1218 Visit Web Site
Child & Adult Abuse Reporting 1-866-END-HARM Visit Web Site
1-866-363-4276
Crisis Clinic  461-3222 Visit Web Site
TTY 461-3219
Poison Center 1-800-222-1222 Visit Web Site
Sexual Assault/ Traumatic Stress Center 744-1600 Visit Web Site
Alcoholism & drug treatment helpline 722-3700 Visit Web Site
INFORMATION AND REFERRAL
Community Information Line (Statewide) 2-1-1 Visit Web Site
TTY 461-3219
Directory Assistance 4-1-1
WA State Dept. of Transportation travel info 5-1-1 Visit Web Site
WA Relay Service for hearing impaired 7-1-1
Utility Locator - Call before you dig 8-1-1 Visit Web Site
Seattle City Government 684-CITY (2489)  Visit Web Site
King County Government  296-0100 Visit Web Site
WA State Government  1-800-321-2808 Visit Web Site
Federal Government  1-800-333-4636 Visit Web Site
TTY 1-800-326-2996
AIRPORT, SEATTLE-TACOMA INTL
Airport, Seattle-Tacoma Intl. 431-4444 Visit Web Site
ANIMAL INFORMATION
Animal Shelter, Seattle 386-7387 Visit Web Site
Fish & Wildlife  425-775-1311 Visit Web Site
Pet licenses 386-4262 Visit Web Site
Spay/Neuter Clinic 386-4260 Visit Web Site
BICYCLE & PEDESTRIAN PROGRAMS
Bicycle and Pedestrian Programs 684-7583 Visit Web Site
BIRTH & DEATH CERTIFICATES
Public Health - Seattle & King County 296-4768 Visit Web Site
BUILDING & LAND USE
Department of Planning & Development general info 684-8600 Visit Web Site
Permit, land use & zoning  684-8850 Visit Web Site
TTY 233-7156
Code violations 615-0808 Visit Web Site
BUSES
Metro Rider Info 553-3000 Visit Web Site
Community Transit 1-800-562-1375 Visit Web Site
Sound Transit/Light Rail 1-888-889-6368 Visit Web Site
BUSINESS ASSISTANCE
BIA & LID payments 386-9046
Business license and taxes  684-8484   Visit Web Site
Neighborhood Business Districts 684-8090
CHAMBER OF COMMERCE
(Greater Seattle) 389-7200 Visit Web Site
CHILD AND YOUTH INFORMATION
Community Information Line 2-1-1 Visit Web Site
Child Care Referral Services 329-5544 Visit Web Site
TTY 461-4571
Family & Youth Services 386-1001 Visit Web Site
TTY 233-2778
Subsidized Child Care 386-1050 Visit Web Site
CITY LIGHT - TTY 233-7241
Billing  684-3000 Visit Web Site
Conservation Helpline 684-3800 Visit Web Site
Outage Hotline 684-7400 Visit Web Site
Street Light Repair 684-7056 Visit Web Site
CLAIMS, AGAINST THE CITY
Claims Against the City 684-8213 Visit Web Site
COMPLAINTS
City of Seattle 684-CITY (2489) Visit Web Site
TTY 7-1-1
Civil rights/discrimination 684-4500 Visit Web Site
Construction, Housing & Land Use 615-0808 Visit Web Site
TTY 233-7156
Consumer Protection, WA State Attorney General 464-6684 Visit Web Site
Ethics and Elections 684-8500 Visit Web Site
King County Ombudsman 205-6338 Visit Web Site
Metro Transit 553-3000 Visit Web Site
TTY  7-1-1
Nursing Home Abuse 1-800-562-6078
Seattle Police Misconduct 684-8797 Visit Web Site
Taxicab compaints 296-TAXI (8294)
CREDIT COUNSELING SERVICES
Credit Counseling Services 1-800-750-2227 Visit Web Site
COURTS
Municipal Court  684-5600 Visit Web Site
TTY 684-5210
Bankruptcy Court(US)  370-5200 Visit Web Site
Small Claims, District Court (King County) 205-9200 Visit Web Site
Superior Court (King County) 296-9300 Visit Web Site
DISCRIMINATION - Seattle law protects citizens from discrimination because of race; age, physical, mental, or sensory disabilities; sex; marital status; sexual or political orientation; national origin; religion; or parental status.
Seattle Office for Civil Rights 684-4500 Visit Web Site
TTY 684-4503
WA State Human Rights  1-800-233-3247 Visit Web Site
King County Office of Civil Rights 296-7592 Visit Web Site
DISPUTES, CIVIL
King County Dispute Resolution Center 443-9603 Visit Web Site
Mediation Clinic, UW School of Law 685-4140 Visit Web Site
DOMESTIC ABUSE & VIOLENCE
Domestic Violence Hotline 1-800-562-6025 Visit Web Site
Sexual & Domestic Violence Prevention 233-2774 Visit Web Site
DOMESTIC PARTNERS REGISTRATION
Domestic Partner Registration 684-8344 Visit Web Site
TTY 233-0025
DRAINAGE PROBLEMS
Surface flooding in street (24 hr) 386-1800 Visit Web Site
TTY 233-7241
DRIVERS LICENSES & STATE ID
General Info 464-6845 Visit Web Site
8830 25th Ave SW 764-4143 Visit Web Site
205 Spring St (Renewals, ID cards only) 464-6846 Visit Web Site
320 N 85th St (Driving tests by appointment only Wednesday's & Friday's) 425-670-8376 Visit Web Site
DRUG ACTIVITY
In Progress 9/1/2001 Visit Web Site
Ongoing 684-5797 Visit Web Site
EMERGENCY PREPAREDNESS
Emergency Preparedness 233-5076 Visit Web Site
EMPLOYMENT
City of Seattle Job Line 684-7999 Visit Web Site
King County Job Line 296-5209 Visit Web Site
WA State Job Line 1-877-664-1960 Visit Web Site
TTY 360-664-6211
Federal Job Line 1-202-606-1800 Visit Web Site
Post Office Job Line 442-6242 Visit Web Site
WA State WorkSource: North Seattle Office 440-2500 Visit Web Site
WA State WorkSource: Rainier Office  721-6000 Visit Web Site
TTY 721-5986
Employment discrimination 684-4500 Visit Web Site
Wage claims, work permits, minimum wage info, idustrial insurance and injury claims 515-2800 Visit Web Site
TTY 515-2803
Unemployment Claims 1-800-318-6022 Visit Web Site
FINANCIAL ASSISTANCE
DSHS 1-877-501-2233 Visit Web Site
FINGERPRINTING
Fingerprinting 684-5454 Visit Web Site
FIRE
Fire Department Info 386-1400 Visit Web Site
Fire prevention, Fire Marshal 386-1450 Visit Web Site
FOOD EMERGENCIES
Community Information Line 2-1-1 Visit Web Site
TTY 461-3219
Food stamps 1-877-501-2233 Visit Web Site
GARBAGE /SOLID WASTE - TTY 233-7241
Collection, recycling, yard waste 684-3000 Visit Web Site
Transfer Stations 684-8400 Visit Web Site
GRAFFITI
Graffiti Hotline 684-7587 Visit Web Site 
TTY 233-7241
Metro Bus Shelter Graffiti 684-1800
HATE CRIMES
Information & Referral 684-4500 Visit Web Site
TTY 684-4503
Report crimes in progress 9-1-1 Visit Web Site
HEALTH SERVICES
Public Health - Seattle & King County 263-8801 Visit Web Site
TTY 7-1-1
HOMELESS
Shelter Info/ Donation Service 2-1-1 Visit Web Site
TTY 461-3610 
HOUSING
Seattle Housing Authority (PorchLight) 239-1500 Visit Web Site
TTY 1-800-833-6388 
Down Payment Assistance 684-0721 Visit Web Site
Home Improvement Loans (low income) 684-0244 Visit Web Site
TTY 233-2778
Inspection and complaints 615-0808 Visit Web Site
TTY 233-7156
Minor home repair (eligibility) 448-5751 Visit Web Site
TTY 448-5025
ILLEGAL DUMPING
Report illegal dumping 684-7587 Visit Web Site
TTY 233-7241 
JAIL
Jail, King County 296-1234 Visit Web Site
KING COUNTY RECORDS
King County Records 296-1570 Visit Web Site
LANDLORD/TENANT PROBLEMS  
Housing discrimination 684-4500 Visit Web Site
Housing Justice Project 267-7100 Visit Web Site
Just Cause Eviction info 615-0808 Visit Web Site
TTY 233-7156
Solid Ground 694-6767 Visit Web Site
Seattle Tenants Union 723-0500 Visit Web Site
TTY 723-0523 
LEGAL SERVICES
Columbia Legal Services 464-5911 Visit Web Site
TTY 464-1518 
Lawyer Referral Service 267-7010 Visit Web Site
Neighborhood Legal Clinics 267-7070 Visit Web Site
Office of Public Defender (King County) 296-7662 Visit Web Site
LIBRARY
Quick Information Line 386-4636 Visit Web Site
TTY 386-4697 
King County Library System 425-462-9600 Visit Web Site
TTY 615-0419 
LICENSES, Seattle
Business  684-8484 Visit Web Site
Boiler, gas piping, refrigeration and steam 684-5174 Visit Web Site
TTY 233-7156 
Marriage  296-4021 Visit Web Site
Pet License 386-4262 Visit Web Site
Vehicle/vessel 296-4000 Visit Web Site
LITTER
Adopt-A-Street/Adopt-A-Drain 684-7647 Visit Web Site
On private property 615-0808 Visit Web Site
On public property 684-7587 Visit Web Site
TTY 233-7241
Public litter & recycling receptacles 615-1700 Visit Web Site 
Metro Transit bus shelters 553-3000 Visit Web Site
NEIGHBORHOOD SERVICE CENTERS
Ballard: 5604 22nd Ave NW* 684-4060 Visit Web Site
Central: 2301 S Jackson St, #208* ** 684-4767 Visit Web Site
Delridge: 5405 Delridge Way SW* 684-7417 Visit Web Site
Lake City: 12525 28th Ave NE, 2nd floor* 684-7526 Visit Web Site
Southeast: 3815 S Othello St, Suite 105* 386-1931 Visit Web Site
University: 4534 University Way NE* 684-7542 Visit Web Site
* Utility payments & passport applications
** Cable payments & equipment returns
NEIGHBORHOODS
Historic Preservation Program 684-0228 Visit Web Site
Neighborhood Matching Fund 233-0093 Visit Web Site
P-Patch Program 684-0264 Visit Web Site
NOISE
Code Compliance/Mechanical 615-0808 Visit Web Site
King County/Boeing Field aircraft 205-5242 Visit Web Site
Noise Abatement Program/Construction  684-7843 Visit Web Site
or 615-1760
Police non-emergency/neighbor, music, vehicles, events 625-5011
press 2, then 8
Sea-Tac Aircraft 433-5393 Visit Web Site
PARKING
Abandoned vehicles (over 72 hours) 684-8763 Visit Web Site
Defective meters / pay stations 684-5260 Visit Web Site
Illegal parking (on public property) 625-5011 Visit Web Site
PASSPORTS
King County District Court 205-9200 Visit Web Site
Neighborhood Service Centers 615-0725
National Info Center 877-487-2778 Visit Web Site
TTY  1-888-874-7793
PERMITS
Building, land use, zoning 684-8850 Visit Web Site
TTY 233-7156
Disabled Parking 296-4000 Visit Web Site
Electrical, fire alarm, single family, duplex, mechanical, boiler, pressure vessel, refrigeration, conveyance, side sewer, sign 684-8464 Visit Web Site
TTY 233-7156
Fire 386-1450 Visit Web Site
Food worker  296-4791 Visit Web Site
Gun 684-5454 Visit Web Site
Plumbing and gas piping permits 296-1175 Visit Web Site
TTY 233-7156
Residential parking  684-5086 Visit Web Site
Side sewer  684-5362 Visit Web Site
Streets, sidewalks, planting strips & alleys 684-5283 Visit Web Site
Truck over legal requirements 684-5086 Visit Web Site
POLICE PRECINCTS
East 684-4300 Visit Web Site
North 684-0850 Visit Web Site
South 386-1850 Visit Web Site
Southwest 733-9800 Visit Web Site
West 684-8917 Visit Web Site
POLICE RECORDS
Police records 684-5454 Visit Web Site
POLLUTION CONTROL
Surface Water Pollution 684-7587 Visit Web Site
TTY 233-7241
Burn Ban 1-800-595-4341 Visit Web Site
Puget Sound Clean Air Agency 343-8800 Visit Web Site
WA State Dept of Ecology 425-649-7000 Visit Web Site
PORT OF SEATTLE
Port of Seattle 787-3000 Visit Web Site
POST OFFICE INFORMATION
Post Office Information 1-800-275-8777 Visit Web Site
POTHOLES (24 hour)
Potholes 386-1218 Visit Web Site
PROPERTY TAXES & ASSESSMENTS
King County assessment info 296-7300 Visit Web Site
Foreclosures 296-4184
Real estate tax bills 296-3850 Visit Web Site
Senior citizens/disabled exemptions 296-3920 Visit Web Site
RATS, Public Health Seattle-King County
RATS, Public Health Seattle-King County 205-4394 Visit Web Site
RECREATION / ENTERTAINMENT
Seattle Visitor Center & Concierge Services 461-5840 Visit Web Site
King County Parks 296-4232 Visit Web Site
Office of Arts & Cultural Affairs 684-7171 Visit Web Site
Office of Film & Music 684-0903 Visit Web Site
Pike Place Market 682-7453 Visit Web Site
Seattle Aquarium 386-4300 Visit Web Site
Seattle Art Museum 654-3100 Visit Web Site
Seattle Center 684-7200 Visit Web Site
TTY 684-7100
Recorded Events Line 684-8582
Seattle Channel 684-TV21 (8821) Visit Web Site
Seattle Parks and Recreation 684-4075 Visit Web Site
Woodland Park Zoo 548-2500 Visit Web Site
TTY 548-2599
SCHOOLS, SEATTLE PUBLIC
Seattle Public Schools 252-0000 Visit Web Site
SEATTLE PUBLIC UTILITES
Seattle Public Utilities 684-3000 Visit Web Site
SENIOR CITIZENS
Mayor's Office for Senior Citizens 684-0500 Visit Web Site
TTY 233-2778
Aging and Disability Services 684-0660 Visit Web Site
TTY 684-0702
Meals on Wheels 448-5767 Visit Web Site
Parks & Recreation Lifelong Recreation 684-4951 Visit Web Site
Senior Info & Assistance 448-3110 Visit Web Site
TTY 448-5025
Social Security 1-800-772-1213 Visit Web Site
TTY 1-800-325-0778
SIDEWALKS
Sidewalk info & complaints 684-5253 Visit Web Site
STREETLIGHTS
Streetlights 684-7056 Visit Web Site
TICKETS
Parking & Traffic 684-5600 Visit Web Site
TRAFFIC SIGNS & SIGNALS
Neighborhood traffic concerns 684-7623 Visit Web Site
Circle requests 684-0353 Visit Web Site
Repairs/replacements 386-1206 Visit Web Site
Signal requests 684-5118 Visit Web Site
Traffic operations 684-7583 Visit Web Site
TRASH DISPOSAL/RECYCLING
Customer Service 684-3000 Visit Web Site
Transfer Stations:  684-8400 Visit Web Site
1350 N 34th St Directions
8105 5th Ave. S  Directions
Electronics Recycling 1-800-RECYCLE (732-9253) Visit Web Site
Household Hazards Line 294-4692 Visit Web Site
Garden Hotline 633-0224 Visit Web Site
Recycling Hotline (WA State) 1-800-RECYCLE (732-9253) Visit Web Site
TREES
Parks, open space & boulevards 684-4113 Visit Web Site
Visit Web Site
Street tree info 684-8733 Visit Web Site
Trees in power lines 386-1663 Visit Web Site
TTY 233-7241
UTILITY BILLS
Electricity, water & garbage 684-3000 Visit Web Site
Visit Web Site
TTY 233-7241
Gas (Puget Sound Energy) 425-454-2000 Visit Web Site
TTY 1-800-962-9498
Payment Assistance 684-0268 Visit Web Site
VEHICLES
Abandoned (public areas) 684-8763 Visit Web Site
Inoperative (private property) 615-0808 Visit Web Site
Impounded (from public property) 684-5444 Visit Web Site
Vehicle/vessel Licenses 296-4000 Visit Web Site
TTY 7-1-1
VETERANS
Veterans Aid & Employment 296-7656 Visit Web Site
Veterans Affairs 1-800-562-0132 Visit Web Site
TTY 360-725-2199
VOLUNTEERS
Community Information Line 2-1-1 Visit Web Site
TTY 461-3219
Seattle Parks and Recreation 684-8028 Visit Web Site
TTY 233-1509
VOTING INFORMATION
Registration, absentee ballots & Election Info 296-VOTE(8683) Visit Web Site
TTY 7-1-1
WATER SERVICE, SEATTLE
Emergency service (24-hr) 386-1800 Visit Web Site
Drinking water quality  684-3000 Visit Web Site
TTY 233-7241
Service & inspection 684-5800 Visit Web Site
TTY 233-7241
Water billing  684-3000 Visit Web Site
TTY 233-7241
WEATHERIZATION SERVICES
Low income 684-0244 Visit Web Site
Conservation Help Line 684-3800 Visit Web Site
WEEDS/OVERGROWTH
From private property or planting strips 615-0808 Visit Web Site
TTY 233-7156
From public property  386-1218 Visit Web Site
     
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